A:AnswerHi Gina, Thank you for providing feedback on your Digital Countertop Oven. We are sorry to learn you have experienced this issue with the light no longer working. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
A:AnswerThe Air Fry feature can be used for frozen fries, chicken fingers, etc. We recommend using the baking pan
instead of the Air fry basket to catch excess oil that may drip from the food
A:AnswerOnce you select your desired cooking mode or any other settings, and press START. The light ring around the Start button will be on, and the Preheat indicator will show on the LCD. Once the oven has reached the set temperature, a tone will sound to let you know that
you can insert food and begin cooking. Preheating is NOT necessary in all cooking modes. To skip the Preheat and start the timer directly, push the START button a second time.
A:AnswerKitchenaid holds the same quality control standards at each of our facilities around the world. Since we are a global corporation, some components may come from another KitchenAid facility inside or outside of the United States. We take pride in delivering you the highest quality product and understand you’re concerned about this matter.
A:AnswerHi Executiveonthego, Whirlpool/KitchenAid meets or exceeds all standards for safe materials, but our products do have cords, which causes them to make the list. Any time you have a cord, there is the potential for it to come in contact with something hazardous.
A:AnswerKitchenaid holds the same quality control standards at each of our facilities around the world. Since we are a global corporation, some components may come from another KitchenAid facility inside or outside of the United States. We take pride in delivering you the highest quality product and understand you’re concerned about this matter.
