“I received my new computer and the only thing it comes with is a key board and a mouse which both use batteries. When I had to type in my security code, the key board didn't work. It also did not come with a se-up/users manual. This would have helped.”
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I am 84 years old, very computer ignorant. No amount of directions would have helped me. A geek man came and did the job for me. I think he did a good job. I am still clicking around trying to maneuver the new way to make it work.
Sorry, there was a problem. Please try again later.We are sorry to hear that you are having issues with the initial setup of your lenovo IdeaCentre A340-22 All-In-One system with included wireless keyboard and mouse. Be sure you have installed the included batteries properly. Be sure to also install the USB WiFi receiver for the keyboard and mouse (found within the battery compartment of the mouse) into a USB port on the computer. Here is a link to a YouTube video that demonstrates the initial setup of the IdeaCentre A340-22 AIO, including wireless keyboard and mouse: https://www.youtube.com/watch?v=JF3rrUyX3To. If you continue to have issues, we recommend you contact Lenovo Tech Support for additional help at: 866-426-0911.
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