“Have they corrected the hinge issue which have been found in the Ideal Pad 15.7? Our hinges broke less than 6 months after purchase and was told this is a known issue and not covered under warranty.”
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Hey Beth, We appreciate your inquiry and understand your concern. We strive to offer quality products and stand behind our devices, repairing any issues deemed serviceable by the Customer Care team that falls under warranty coverage. If you have experienced this issue yourself and the matter is unresolved, please don't hesitate to reach out to Lenovo Support at this number: 877-453-6686, to work with someone to discuss your repair options. Please feel free to reach out to us with any other questions!
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