“I want to upgrade the ram to 16GB. I saw other responses about a certified technician. Where do I find said technicians.”

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• It's not that hard to upgrade the ram. You open the laptop then remove the aluminum shield over it carefully and replace either one or both of the RAM chips

  Answered by BlackStar 4 years ago

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• Check with your local Best Buy store location. The Geek Squad Agents there are certified to work on Lenovo Computers.

  Answered by Lenovo Product Expert 4 years ago

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