A:AnswerHey Sly,
We're sorry to hear that you've experienced this issue. We'd like to work with you to try to resolve this problem. To start, if when you open the Settings app, then navigate to System > Sound > and the volume slider shows that the volume is up, yet the audio in the Movies & TV app is still low, try scrolling down and selecting the 'Volume mixer' option under the Advanced setting section. Here, ensure that the Movies & TV app volume slider is set to 100.
We hope that this helps, and if you need further assistance, please don't hesitate to reach out to us for further assistance, including if details like if this issue can be seen in other apps as well.
Regards, Lenovo
A:AnswerHi 99bananas,
There isn't a particular brand we would recommend, but rather choosing memory that's compatible with the system's processor, DDR5-6400 memory, if you wish to upgrade to 64GB. Also, the system may work fine with 96GB of memory, but we cannot confirm this as this was not tested at the time of determining product readiness (or an available memory offering from Lenovo).
Please feel free to reach out to us with any other questions!
A:AnswerI only tried gaming off the battery once because I know that's not great for performance. I got about an hour of Honkai Star Rail.
For non-gaming, I got about 4 hours just running discord, notion, and occasionally chrome. Keyboard backlight is off but screen is full brightness. I didn't tweak any of the battery-only power saving settings, so I could probably get longer out of it if I did that. You can set the power saving settings for plugged in and battery separately.
A:AnswerHi Saketh,
The Legion 7i 16" is only offered in the Glacier White color finish for the 10th generation of the laptop series, but the Legion Pro 7i is offered in Eclipse Black.
Please feel free to reach out to us with any other questions!
A:AnswerHi wolfheart,
Thank you for your inquiry and we appreciate your concern. The systemboard is manufactured with the CPU and GPU integrated with the systemboard, as standard with thinner profile gaming laptops. Should you encounter issues with component function, we are here to help and support you.
Please feel free to reach out to us with any other questions!
A:AnswerHey Zak,
The system comes with a 1-year manufacturer warranty, but is eligible for extension, along with coverage by Best Buy and Geek Squad Support and Protection options.
Please feel free to reach out to us with any other questions!
A:AnswerHey vira,
While the device is covered by Internation Warranty Services, if the Legion 7i (16, 10th gen) is not offered in India, components may not be readily available to service the device should you run into any issues. This could lead to delays in system repairs as components may need to be ordered from outside sources or the device shipped to outside service centers.
Please feel free to reach out to us with any other questions!
A:AnswerHey John,
Yes, you can use the system's USB-C port, as it supports USB PD (65-100W). As a note, when not gaming, but you wish to use the USB-C charger on the go -- we recommend using the system's MUX switch configurable in Lenovo Vantage under Gaming Settings to select the GPU working mode to use the system's iGPU to reduce power draw. This will increase charging speeds and reduce the likelihood of the system drawing more battery power than it can replenish.
Please feel free to reach out to us with any other questions!
A:AnswerHi Cdizzy,
We recommend using Lenovo Thunderbolt 4 docking stations. Alternatively, since Thunderbolt 4 is inherently widely compatible, the choice is yours as to what you would prefer in a docking station solution, so long as it offers the port selection you would like for the docking station to feature.
Please feel free to reach out to us with any other questions!
A:AnswerPut higher RAM into the machine. I have 64gb and have allocated 24gb of vram to the gpu through the BIOS. Have not seen any affected performance and everything ive thrown at it, like Cyberpunk 2077, Tomb Raider, etc runs buttery smooth.
A:AnswerHey Leonel,
We appreciate your inquiry and understand your concern. You shouldn't have to worry about this based on how we designed the system.
Please feel free to reach out to us with any other questions!
