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Hi JasmineJP, While AI Now may not be preinstalled on this ThinkPad X1 Carbon G12 14", you can install the program at this Lenovo Support site: https://support.lenovo.com/us/en/solutions/lenovo-ai-apps#lenovo_ai_now, and to note, Japan is currently not listed as a country that supports Lenovo AI Now Please feel free to reach out to us with any other questions!
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