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I should be go to Best Buy repair to fixing
Sorry, there was a problem. Please try again later.Hi, Jan. We are sorry to hear that you are having issues with the camera on your Yoga. Let's try to resolve this. First, this model ships with a camera that features a manual Privacy Shutter built in. Be sure the Privacy Shutter is completely open before trying to use the webcam or the webcam will not operate. There is a small slider, directly above the camera. Move the tab to the right to open the Privacy Shutter. There is a red dot over the webcam lens that will disappear when the Privacy Shutter is fully open. This will indicate that the webcam is really to use. You can close the Privacy Shutter when you are done with the webcam for your security, by sliding the tab to the left to close the Privacy Shutter. The Red Dot will appear over the webcam lens when the Privacy Shutter is closed. If your camera is still not functional, we recommend checking for updates through Windows Update settings and Lenovo Vantage. To navigate there, select start on the taskbar (windows logo) or press the windows key on the keyboard then select Settings. In Settings, select Windows Update, and then select the Check For Updates button. Install any available updates and restart your PC if required. If you didn’t have any updates that required a restart, it’s still a good idea to restart your device to make sure any pending updates are installed. Additionally, check for updates in the Lenovo Vantage application that is preinstalled on Windows devices. You can check by opening the app, navigating to the device tab, and selecting the “check for updates” option. If there are updates to install, follow the onscreen directions to finalize those updates. If your issue persists after these steps, we then recommend reaching out to Lenovo Support for further assistance. Please let us know the results of your situation.
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