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Hey Ann, For laptops, there aren't any unique return policy conditions that differ from the standard Best Buy return policy. To view the return policy for Best Buy, please visit this Best Buy webpage: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 Please feel free to reach out to us with any other questions!
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