A:AnswerHi there. Thank you for reaching out to us. We understand your situation regarding the recommended distance between your LG MHEC1737F over-the-range microwave and your cooktop. For safe installation and optimal performance, LG recommends a minimum clearance of 30 inches between the bottom of the microwave and the cooktop surface. As a troubleshooting step, please refer to the installation manual to ensure proper ventilation and safety guidelines are followed.
https://www.lg.com/us/cooking-appliances/lg-mhec1737f-over-the-range-microwave#pdp_specs
If you need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help. We appreciate your patience. —Renzo
A:AnswerThank you for reaching us regarding LG Microwave. I would rate the convection and air fryer features of the LG MHEC1737F over-the-range microwave as excellent. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MHEC1737F.BRSELGA. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerIf you go to https://www.lg.com/us/support/manuals-documents and search for the model # MHEC1737F you can download the manuals (Owners manual & Installation Manual).
A:AnswerThank you for your interest in the LG 1.7 cu. ft. Smart Over-the-Range Convection Microwave with Air Fry (MHEC1737F) model. the LG MHEC1737F microwave has a width of 29 15/16 inches and a depth of 15 6/16 inches. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MHEC1737F.BRSELGA. ^Cris
A:AnswerHello there. Thanks for reaching out. A good general rule of thumb when converting a conventional oven recipe to an air fryer recipe is to reduce the temperature by 25-50°F and reduce the cooking time by about 20%. `Jai.
A:AnswerHello, this is what google assistant can do for your appliances, when you download/connect on the ThinQ app, https://www.lg.com/us/support/smart-thinq-google-assistant-voice-control or this link https://www.lg.com/us/support/smart-thinq-google-assistant-voice-control. ^Vanessa
A:AnswerMicrowave sizes are fairly standardized with most over-the-range microwaves measuring around 30" wide, 17" high and 15" to 18" deep with the door closed. Depth is measured with the door closed and open since you’ll need enough space for the door to fully swing out. Closed-door depths range from about 12 to 16 inches. The LG 1.7 cu. ft. Smart Over-the-Range Convection Microwave with Air Fry, Model # MHEC1737F has a depth of 15 11/16" and is designed for installation under standard upper kitchen cabinets that have a depth of 12"-13". The depth of the cabinet should be 12"–13" for an OTR microwave having a depth of 15"–16". In order to install an over-the-range microwave under a deeper cabinet (14",15", or 16") deep cabinet, a Bump Out Kit is required. The Bump Out Kit is a wall bracket that extends the unit forward by 3". LG does not manufacture Bump Out Kits...^Ivan
A:AnswerAs far as i've been able to tell you don't have control over setting the air fryer temp. I just use the closest preconfigured menu options. This is my biggest complaint.
A:AnswerYou wouldn’t be able to open the microwave door unless you built out with some wood to add and inch or so of space behind the microwave so that it can stick out beyond your cabinets.
A:AnswerPer the installation instructions on LG’s site, you can use either arrangement. There are specifics for ideal duct size/setup in the instructions as well.
