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Hello there. Thank you for sharing your inquiry about your LG LBNC15231V. We understand your situation and appreciate you reaching out regarding the operation of the refrigerator and freezer doors. For this model, the doors are designed to open up to 90 degrees for regular access. However, when it comes to removing or even opening the drawers and shelves, the clearance at 90 degrees may not always provide enough room for the internal release mechanisms to properly disengage. A helpful troubleshooting step is to try opening the door wider—typically, opening it fully (around 110–120 degrees or as far as it will comfortably swing) can provide the extra space needed to access, remove, or adjust the drawers and shelves without any hindrance. We recommend carefully checking if the mechanism allows for removal or adjustment only when the door is fully open, as this design ensures safe handling and proper alignment of the components. https://www.lg.com/us/refrigerators/lg-lbnc15231v-bottom-freezer-refrigerator#pdp_specs For further guidance tailored to your specific setup, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. —Renzo
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