A:AnswerPlease reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
A:AnswerMicrowave LMV2031SS does not have a night light that will automatically turn on. It has a Cooktop/Countertop Light with high/low/off settings. ^Daphane
A:AnswerIt is setup to vent in the room. But you can change it if you flip the blower around if you have a vent leading outside behind it. The directions come with the microwave to do this.
A:AnswerI am responding to "LG Answers" to my question. So the model is advertised as having a grill element & it does not, in fact have one. that is one of the reasons I chose this model. now what? uninstall it, return it, buy another, install the new one? Frustrating. w/s should be updated.
A:AnswerThis prevents the food from being over cooked. I have notice food prepared in this type of microwave comes out much better than other models that do not have that feature
A:AnswerPlease reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerNot that I can see. It says however that if the unit is venting inside the charcoal filter needs to be changed every 6 - 12 month or more often depending on how much the vent is being used.
