A:AnswerPlease contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
A:AnswerYes, the unit can be vented outside. You may vent your oven in one of three ways: roof, wall or room. The ductwork you need for outside ventilation is not included with your oven. ^Daphane
A:AnswerThis unit can be mounted above cabinets with a 30" minimum clearance from bottom of cabinet to cooking surface or countertop before installation. ^Daphane
A:AnswerI see no reason that this will not work in place of your GE over the range microwave. The width of these units is standardized. The depth and height vary a little but there should be no issues. We purchased the LG unit recently to replace a Samsung that developed problems. We find this LG microwave cooks faster than the Samsung. In fact, this LG cooks faster then our countertop Amana Radarange which up to now, has been our “gold standard”. I think you will like this LG.
A:AnswerPlease see the link for installation assistance. https://www.lg.com/us/support/help-library/installation-overtherange-microwave-oven-CT00000303-1426865800201. If you need further assistance, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA. ^Daphane
A:AnswerIf the microwave is cooking, the vent fan turns on automatically if the sensors detect too much heat
from the cooktop. This is normal, and is designed to prevent microwave component damage. ^Daphane
A:AnswerThe over the range microwave is set for roof venting by default but it can be set to vent through the rear wall or recirculate back into the room. ^Daphane
A:AnswerPlease contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane