The vent seems not to be working correctly. It sucks from where the carbon filter is located and not from underneath where the (4) stainless steel filters are located. Isn't the vent suppose to suck the steam from underneath the microwave? null

Question

GoBlue · Accepted Answer

Sounds like your fan motor is not oriented in the right direction

LG Digital Customer Care · Answer

We are sorry to see you are having trouble with your microwave. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can get more info and see what we can do. ^CP

Answered by LG Digital Customer Care 6 years ago

“The vent seems not to be working correctly. It sucks from where the carbon filter is located and not from underneath where the (4) stainless steel filters are located. Isn't the vent suppose to suck the steam from underneath the microwave?”

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