A:AnswerI can't urge you enough. Return before one year warranty is up. I had similar problem within two months of receipt and now it won't work at all. The display seemed faded and then completely blank.
A:AnswerI am sorry, I do not have knowledge to offer a helpful answer. Please reach out to our support team via private message on Facebook @LGUSSupport use #VOC in your first message to our social media support team. You can also try the LG Community Forum at https://lgcommunity.us.com; it is a great resource for getting help from other LG customers. ^Daphane
A:AnswerPlease reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerTh units have the same specifications. The LMV2031SS model has a fingerprint resistant finish. Please see the link for a side by side comparison of available specification, https://www.lg.com/us/compare?bizType=B2C. ^Daphane
A:AnswerI am sorry, the factory did not provide that specification. Please seek answers at https://lgcommunity.us.com. The LG Community Forum is a great resource for getting help from other LG customers. ^Daphane
A:AnswerYes, there are SENSOR COOK guides for fresh and frozen vegetables. Please see the support page at https://www.lg.com/us/support/product/lg-LMV2031ST.BSBELGA to access the Owner's Manual stating on page 14 to review the complete guide. ^Daphane