“I bought this soundbar about 5 months ago and it works great. Recently it has started to make a crackling sound like something is interfering with the audio. Any suggestions?”
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I would start by trying different input cables. Then if that doesn't fix it you can try making sure the unit is isolated from any source of interference. If you are using the 3.5mm port to connect your sound bar to your audio then make sure it is away from any other power cords or devices. You can also try isolating the power to the sound bar and wireless bass unit by plugging them into an outlet separate from the rest of your components. Sometimes too many devices or one rogue device can put funky loads on the power strip or circuit breaker and transfer the funkiness to the sound bar since it's not grounded. If your whole room is on the same breaker try running an extension cord from another room or moving the sound bar to another outlet in another room and trying it out there. If all of that doesn't work then it may be a blown speaker or a problem with the sound bar internal wiring.
Sorry, there was a problem. Please try again later.Try reseating your audio cables. If you notice any of your cables having any strange kinks in them or damage on the exterior, try replacing them. If that does not work, I would recommend sending it out under your manufacturer's warranty or Geek Squad Protection Plan for service.
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