My microwave was just installed. The control panel light is constantly illuminated and does not turn off. Is this a malfunction or is there a setting I need to change? I was under the impression that the control panel light would turn off when not in use. null

Question

LG Digital Customer Care · Accepted Answer

Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the control panel display on your LG 2.1 Cu. Ft. Over-the-Range Smart Microwave. To address your concern, the display light is typically designed to remain illuminated; however, you can manage this by checking the "Display On/Off" setting within the "Settings" or "Options" menu on your control panel to toggle the light according to your preference. 
https://www.bestbuy.com/product/lg-2-1-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-extendavent-2-0-stainless-steel/J7G56535YV
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo

Ditch · Answer

On my unit, the control panel lights stay on for a while after use. I’m not sure what the timeout is before they turn off, but they should turn off.

“My microwave was just installed. The control panel light is constantly illuminated and does not turn off. Is this a malfunction or is there a setting I need to change? I was under the impression that the control panel light would turn off when not in use.”

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