“Not compatible with Windows 11? Came preinstalled on the machine I bought from you last month. Answers are inconsistent”
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Hello there, PK! Thank you for reaching out regarding the GP60NB50’s compatibility. While the GP60NB50 is officially supported on Windows 7, Vista, XP, and Mac OS X.The GP60NB50 external optical drive is designed to work with computers equipped with a USB 2.0-compliant connector or PCI adapter card, and it requires the USB 2.0 EHCI (Enhanced Host Controller Interface) driver software for optimal performance. This driver software is generally included with USB 2.0-compliant PCI adapter cards and is also available through Microsoft for Windows XP SP3. Since Windows 11 may not natively support this older USB 2.0 EHCI driver, compatibility could vary. For further assistance, we recommend reaching out to your PC manufacturer, USB 2.0 adapter dealer, or consulting the Microsoft website to verify driver availability for newer operating systems. You may access this link related to your concern and go to Page 3 for more information: https://www.lg.com/us/support/product/lg-GP60NB50.AVAR10B. If you need additional help, please send us a private message on Social Media @LGUSSupport, and our team will be glad to assist further. We appreciate your patience and are here to help! —Avril
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