Why is this advertised as a “smart” refrigerator with app compatibility when it isn’t a model that connects to the LG ThinQ app? The only thing “smart” about it seems to be the smart diagnosis feature, and they don’t give adequate instructions on that. null

Question

CCNV · Accepted Answer

I don’t have an answer, but I would like to echo that there is no way to connect this refrigerator to the ThinQ app. QR codes don’t work. “Locate device” doesn’t work. Adding via Wi-Fi doesn’t work. Manual add doesn’t work.

Answered by CCNV 2 years ago

Verified Purchase

LG Digital Customer Care · Answer

Hello there Tom, We appreciate your feedback. This model is enabled with a smart diagnosis that will work with the ThinkQ App to diagnose any cooling issues error codes troubleshooting tips. We have included a link https://tinyurl.com/ydtj78y7 that will give a bit more insight as to what this feature is and why we call it smart.^ Tanisha

Answered by LG Digital Customer Care 2 years ago

“Why is this advertised as a “smart” refrigerator with app compatibility when it isn’t a model that connects to the LG ThinQ app? The only thing “smart” about it seems to be the smart diagnosis feature, and they don’t give adequate instructions on that.”

1-2 of 2 Answers