The ice maker stopped working because the ice gets jammed up in the right corner and prevents the ice maker from working. This happens every couple of days and so the ice maker doesn't make ice and won't come out. null

Question

Shorty · Accepted Answer

My older one would leak water and freeze. Absolutely love my new on. No problems at all.

LG Digital Customer Care · Answer

Hello there! Thank you for sharing your experience with us regarding your LG Model #LRFS28XBS refrigerator. We understand how inconvenient it can be when the ice maker stops working due to ice jams. Here’s a step you can take to help resolve this issue:

Step 1: Try emptying the ice bin and then gently remove any ice buildup from the right corner where it tends to jam. You can do this by using a plastic utensil to avoid damaging the ice bin.

Step 2: Ensure that the ice bin is properly seated in its place. Sometimes, misalignment can contribute to ice jams.

Step 3: Occasionally, turning off the ice maker for a few hours to allow any residual ice to melt can also help prevent future jams.

If the issue persists or you need further assistance, we recommend sending us a private message on social media @LGUSSupport. Our team will be more than happy to explore possible solutions to get your ice maker back on track.

We appreciate your patience.

—Renzo

“The ice maker stopped working because the ice gets jammed up in the right corner and prevents the ice maker from working. This happens every couple of days and so the ice maker doesn't make ice and won't come out.”

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