A:AnswerHi Maria. Thanks for reaching out. For the LG - French Door Smart Refrigerator w/External Ice and Water has a 10-Year Manufacturer's Limited Warranty on Linear Compressor When you buy a refrigerator, you don't want to worry that it won't last. Because the Linear Compressor motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty.
NOTE: *Use of unauthorized water filters may result in product malfunction, water leakage or water quality issues, which will not be covered under the product warranty. LG offers free delivery and haul away with the purchase of LG SIGNATURE Refrigerator or Laundry Appliance. `Jai.
A:AnswerHello there. Thank you for your question about the LRFS28XBS refrigerator. We understand that finding the correct water filter replacement is important for maintaining your appliance.
For the LG LRFS28XBS model, you’ll need to use the LG LT1000P water filter. This filter is designed to ensure clean and fresh water and ice.
If you need further assistance or have any more questions, please send us a private message on Social Media @LGUSSupport. We’re here to help! —Renzo
A:AnswerHello! Thank you for reaching out about the LRFS28XBS refrigerator. This model features Multi Air Flow technology, which helps maintain consistent temperatures throughout the fridge. It does not include a replaceable air filter like some other models. The absence of an air filter button on the control panel confirms that no air filter is needed for this specific model. If you have more questions or need further assistance, please send us a private message on Social Media @LGUSSupport. We're here to help! —Renzo
A:AnswerHi there, John! Thank you for your question about the LG LRFS28XBS refrigerator. Yes, this model does include a separate ice bucket located in the freezer compartment. You can access it by pulling out the freezer drawer and locating the ice bin, which is easily removable for quick access to ice.
If you have more questions or need further assistance, please send us a private message on Social Media @LGUSSupport. We’re here to help!
—Avril
A:AnswerThank you for reaching us regarding LG Refrigerator. Yes, the LG LRFS28XBS refrigerator allows you to adjust the level of the inside door shelves. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerMind did not come with an air filter and the description of the item did not specify that there was an air filter in the refrigerator. I do not know where to purchase them.
A:AnswerHello there, Deb. Thank you for sharing your experience with us. We understand your inquiry regarding the ice maker on the LRFLC2706S. Your feedback is important, and we'd like to assist you further. Please check if the Control Lock is turned on; if the padlock icon is illuminated, press and hold the lock key for 3 seconds to unlock. Also, ensure the door switches are functioning, as the dispenser will not operate if the unit thinks the door is open.
LG Refrigerator - Troubleshooting Dispenser Issues - https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-dispenser-issues--20150177934291
If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
A:AnswerHello there, Candy. Thank you for sharing your experience with us regarding your LG Refrigerator, model LRFLC2706S. We understand that your food is freezing in the long drawer. Your feedback is important, and we'd like to assist you.
For this specific issue, you can often resolve it by adjusting the main temperature setting for the refrigerator. The recommended temperature for the refrigerator is 37°F (3°C). If it's set much lower, it can cause items in certain areas, like the drawer, to freeze. You can adjust this using the control panel inside the refrigerator.
[LG Refrigerator] Troubleshooting Frozen Food in the Refrigerator Compartment - https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-frozen-food-in-the-refrigerator-compartment--20154720541151
If you have any further questions about its features or if the issue persists, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you.
—Renzo
