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Best Buy's return policy for a small TV like the LG 28 inch Class HD TV (27.5'' Diag), Model # 28LM400B-PU is the same as for a larger TV. You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID. If local regulations have prohibited them from re-opening your local store, you may return your item(s) via their curbside service. With a few exceptions, we will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item. Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented or scratched may be denied a return. Please return items with all accessories and packaging. If you do not, we may either deny the return, or allow a return with a nonrefundable deduction on your refund for what is missing. All Final Sale merchandise cannot be returned. If you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new, clearance, open-box, refurbished and pre-owned products. The policy for standard members is 15 days, for My Best Buy® Elite members it is 30 days and for My Best Buy® Elite Plus members it is 45 days...^IFV
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