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  • QuestionMy fridge no longer gets cold and freezer do not work.

    Asked by Inoperable.

    • Answer Hello, there! Thank you for reaching out about your LG Refrigerator (LRFLC2706S). It sounds like your refrigerator and freezer are not cooling, and we appreciate you taking the time to let us know what’s happening. When both sections stop cooling, it can sometimes point to airflow issues, power interruptions, or settings that may need a quick check. When an LG refrigerator stops cooling: • Check that the temperature is set correctly ( for the fridge) and that vents are not blocked by food. • Clean the condenser coils • Check for proper door sealing • Ensure the evaporator fan is spinning. • A quick power reset (unplugging for 5-10 minutes) can also clear minor control board errors. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-counter-depth-max-26-5-cu-ft-french-door-smart-refrigerator-with-internal-water-dispenser-stainless-steel/JJ8VPZ69ZV. If you’d like us to take a closer look or walk through additional steps with you, feel free to email us at [email protected] for further assistance. - Avril

      Answered by LG Digital Customer Care

  • QuestionWhere is the internal water dispenser located? I cannot see it in the pictures.

    Asked by DavisM.

    • Answer When you click on the '+23 more' image for the ENERGY STAR® Qualified LG Counter-Depth MAX™ 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel Model # LRFLC2706S: on that page that opens with more images of the refrigerator, scroll to the twenty-first image showing the interior. The internal water dispenser is located on the left wall, just above the left crisper drawer, where it shows 'filtered water'. Regrettably, the image is a little blurry...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI have a 36 inch wide space for a fridge and the is solid wall on one side and unrestricted on the other. Will this fit and allow me to open the door o the wall side?

    Asked by RF.

    • Answer The Energy Star® Certified LG Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel, Model # LRFLC2706S, has a width of 35.75" (35 3/4"), and the recommended installation clearance for the sides is 1/8", so it will fit into a 36" space. It has a width of 40" with the door open 90° (Includes the handles), so it requires a Door Edge Clearance with Handle of 4.25"...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI turned down the freezer temp by 2 degrees by mistake. How do I turn it back up.

    Asked by JimC.

    • Answer As per the instructions under Control Panel > Refrigerator on page 25 in your owner's manual for the ENERGY STAR® Qualified LG Counter-Depth MAX™ 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel, Model # LRFLC2706S state: Refrigerator: Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F). The default refrigerator temperature is 37 °F (3 °C). Press the Refrigerator button repeatedly to select a new set temperature from 33 °F to 43 °F (1 °C to 7 °C)...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI don't have connection to water line. Can this refrigerator work/function without water dispenser and ice maker?

    Asked by waterline.

    • Answer If you don't have an existing water line to connect to the Energy Star® Certified LG Counter-Depth MAX™ 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel Model # LRFLC2706S, it will still function, but you just won't be able to use the internal water dispenser and automatic ice maker. You will need to make sure that you switch the ice maker off if you do not have the refrigerator connected to a water line...^Ivan.

      Answered by LG Digital Customer Care

  • Questioncan you add decorative panels

    Asked by Anonymous.

    • Answer You cannot add decorative panels to the Energy Star® Qualified LG - Counter-Depth MAX™ 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel, Model # LRFLC2706S. It is not a Panel Ready refrigerator...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow many inches deep are the shelves in the fridge?

    Asked by Eric.

    • Answer Hi there, Eric. Thank you for your question regarding the LG Counter-Depth Max™ Refrigerator (Model # LRFOC2606S). We understand your inquiry regarding the specific depth of the interior shelves. As precise interior shelf dimensions can vary based on the specific shelf and its position within the unit, we would like to provide you with the most accurate measurements directly. https://www.bestbuy.com/product/lg-counter-depth-max-26-5-cu-ft-french-door-smart-refrigerator-with-internal-water-dispenser-stainless-steel/JJ8VPZ69ZV Please contact us on [email protected], and our team will be more than happy to assist you with these specific details. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDOES MY REFRIGERATOR HAVE AUTO CLOSE DOORS?

    Asked by MISTERW.

    • Answer Your Energy Star® Qualified LG - Counter-Depth MAX™ 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser - Stainless Steel. Model # LRFLC2706S, does not have auto-close doors...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionThe ice maker in my brand new refrigerator hardly makes any ice. It makes some but never comes close to filling up. I’ve used the ice plus option but it didn’t do anything. Any suggestions?

    Asked by Icemaker.

    • Answer Hello there. Thank you for reaching out to us. We understand your inquiry regarding the low ice production on your LRFXC2606S Refrigerator. Since you requested a suggestion, please verify that the freezer temperature is set sufficiently cold, ideally around -4°F, as the freezer temperature plays a significant role in how quickly ice is produced. LG Refrigerator – Why is My Refrigerator Not Making Ice? - https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181 If you have any further questions about its features or if this does not resolve the issue, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat does the power cord look like also does it have the knock feature where you knock and see what’s inside not the mini door just the knock feature

    Asked by Jay.

    • Answer This refridgerator does not have those features.The power cord looks like any other power cord.

      Answered by NEWFRIDGE

  • Questionmy space's width is exactly 36" will it fit?

    Asked by Space.

    • Answer The Energy Star® Qualified LG 27 cu. Ft. Smart Counter-Depth MAX™ French Door Refrigerator, Model # LRFLC2706S, has a width of 35.75" and the recommended installation clearance for the sides is 1/8", which adds up to 36", so it will fit in a 36" space...^Ivan

      Answered by LG Digital Customer Care

  • QuestionIs there a drawer in the freezer? If so is it plastic?

    Asked by Anonymous.

    • Answer Plastic interior with 2 levels

      Answered by Nitabita

  • QuestionThe ice cubes in the ice tray keep clumping together into one solid block, as if excess water is being added after the cubes have already frozen. I read that this is likely caused by the ice maker not shutting off properly during the fill cycle. Help.

    Asked by Anonymous.

    • Answer Ice clumping in the Energy Star® Qualified LG 26.5 cu. Ft. Smart Counter-Depth MAX™ French Door Refrigerator, Model # LRFLC2706S, can be caused by several factors, including high humidity levels, improper door sealing, overloading the refrigerator, incorrect temperature settings, and the weight of the ice itself. High humidity levels can lead to condensation on the refrigerator's surfaces, while improper door sealing can allow warm air to enter, causing moisture to freeze. Overloading the refrigerator can restrict airflow, preventing the cold air from cooling all surfaces. Incorrect temperature settings can result in excessive cooling, causing moisture to freeze and form ice sheets. Additionally, the weight of the ice itself can cause it to clump together. To prevent ice clumping, it is essential to ensure that the refrigerator door seals properly, minimize door openings, and maintain the correct temperature settings. While it is possible that the clumping is likely caused by the ice maker not shutting off properly during the fill cycle, the more likely cause is a normal phenomenon in which moisture from ice evaporates naturally, and adjacent ice cubes stick together due to moisture on the ice. If the refrigerator door is left open for a long time in a humid environment, such as in summer, or if the door is not closed completely, ice cubes may melt and then stick together. If the ice is not used for a long time, the ice stored in the ice storage bin will become smaller or stick together due to moisture evaporation. If the ice sticks together, take out the ice storage bin and shake it to separate the ice cubes. If the adhered ice is not separated even after shaking the ice storage bin, throw away the ice, and replace the ice storage bin after washing In summer, lower the temperature of the freezer and fridge and make sure that the doors are closed properly. When the humidity is high, such as in summer or during the rainy season, if the freezer door is left open for a long time or there is a gap in the door, heat and moisture may enter and cause the ice to melt or stick together...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow often should I change the water filter, how do I know when it needs to be changed, and which filter fits best?

    Asked by WenMac.

    • Answer The LG LT1000P - 6 Month / 200 Gallon Capacity Replacement Refrigerator Water Filter, is the only water filter that is compatible with the ENERGY STAR® Qualified LG 26.5 cu. Ft. Smart Counter-Depth MAX™ French Door Refrigerator, Model # LRFLC2706S, and as implied in its header, its a "6 month' filter so depending on your water quality, it should be replaced approximately every 6 months, when the Replace Filter icon or the indicator light on the refrigerator's control panel turns on, or when the water dispenser output decreases. Whichever comes first...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs there a refrigerator finger proof resistant?

    Asked by Beth.

    • Answer this LG has great fingerprint RESISTANCE, not fingerprint proof--still needs to be wiped down

      Answered by SusanR

  • QuestionHow long does it take for the ice bucket to fill up all the way?

    Asked by Kaye.

    • Answer The automatic ice maker for the Energy Star® Qualified LG Counter-Depth MAX™ 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water Dispenser, Model # LRFLC2706S, produces 70 - 182 cubes in a 24-hour period, depending on the freezer compartment temperature, room temperature, the number of door openings, and other operating conditions. Ice-making stops when the In-door ice bin is full. When full, the In-door ice bin holds approximately 6 to 8 (12-16 oz.) glasses of ice...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDo you need to change water filter and if so how often

    Asked by Anonymous.

    • Answer The ENERGY STAR® Qualified LG 26.5 cu. Ft. Smart Counter-Depth MAX™ French Door Refrigerator with Internal Water Dispenser, Model # LRFLC2706S, comes with an LG LT1000P - 6 Month / 200 Gallon Capacity Replacement Refrigerator Water Filter, and indicated in the header for the water filter, it should be replaced approximately every 6 months, or when the Replace Filter icon indicator light turns on, or when the water dispenser output decreases. Whichever comes first...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI am having troubles removing the LG air filter from my side by side fridg. I can get it to turn and the right side comes loss but cannot pull the left side out and I do not want to force it and possibly break it.

    Asked by WineFridge.

    • Answer Hello there. We understand your inquiry about replacing the air filter on your LG refrigerator model LRFLC2706S. To remove the filter, try twisting the cover counterclockwise and then pull it straight out. If you are still having trouble, we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. LG Refrigerator - How to Replace the Fresh Air Filter - https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-replace-the-fresh-air-filter--20152285515947 We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionBoth the ice maker and water dispenser are connected, but the water dispenser is never used. Is it possible to turn the water dispenser off? Or would doing that cause problems?

    Asked by Cookie.

    • Answer There is no way to turn the Water Dispenser off on the ENERGY STAR® Qualified LG 26.5 cu. Ft. Smart Counter-Depth MAX™ French Door Refrigerator, Model # LRFLC2706S...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionOur ice maker and water dispenser are not hooked up and periodically we hear a whirr and loud clunk. Can this be stopped?

    Asked by Larry.

    • Answer If you do not have yet have the ENERGY STAR® Qualified LG 26.5 cu. Ft. Smart Counter-Depth MAX™ French Door Refrigerator, Model # LRFLC2706S connected to your water supply line, the ice maker water valve may buzz if it is turned on while the refrigerator is not connected to the water supply. You will need to turn it off to prevent any damage to it...^Ivan.

      Answered by LG Digital Customer Care