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Hello, there! Thank you for reaching out about your LG Refrigerator (LRFLC2706S). It sounds like your refrigerator and freezer are not cooling, and we appreciate you taking the time to let us know what’s happening. When both sections stop cooling, it can sometimes point to airflow issues, power interruptions, or settings that may need a quick check. When an LG refrigerator stops cooling: • Check that the temperature is set correctly ( for the fridge) and that vents are not blocked by food. • Clean the condenser coils • Check for proper door sealing • Ensure the evaporator fan is spinning. • A quick power reset (unplugging for 5-10 minutes) can also clear minor control board errors. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-counter-depth-max-26-5-cu-ft-french-door-smart-refrigerator-with-internal-water-dispenser-stainless-steel/JJ8VPZ69ZV. If you’d like us to take a closer look or walk through additional steps with you, feel free to email us at [email protected] for further assistance. - Avril
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