A:AnswerHello there. Thank you for sharing your experience with us. We understand your inquiry regarding the LG WashTower.
To answer your question, you can open the washer door by pulling the recessed handle located on the side of the door. Please ensure the cycle has completely finished and the "Door Lock" icon is no longer illuminated on the display before attempting to open it.
https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-nature-green/JJ8VPZ6WG9
For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
A:AnswerNo, the LG WashTower does not have portable apartment hookups, but you can look into a compact LG All-in-One Washer and Dryer, https://www.lg.com/us/business/washer-dryer-combos/lg-wm3555hva#, or a portable washer/dryer combo that will allow you to do your laundry with just an electrical outlet and access to cold water. ~Rita
A:AnswerHello there! Thank you for your question about the WKEX200HBA. For front-load washers, it's generally recommended to use about 2 tablespoons of high-efficiency (HE) detergent for regular loads. If you're dealing with heavily soiled items or larger loads, you may increase it to 3 tablespoons. Always refer to your detergent's packaging for specific instructions, and remember to avoid overloading the washer for optimal cleaning performance. If you have more questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help. We appreciate your inquiry! —Avril
A:AnswerHello there! Thank you for sharing your inquiry with us regarding the LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower.
https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2
We understand your inquiry! This model uses standard 3/4-inch diameter inlet hoses, which are the industry standard for most residential washing machine connections. Using 6ft hoses is a great way to ensure you have enough length for a comfortable and secure installation of your WashTower. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
A:AnswerHi there. We understand your inquiry regarding the installation requirements for your LG WashTower with Steam and Built-In Intelligence. This specific model is a vented unit and requires an external exhaust vent to the outdoors to operate properly and ensure efficient drying performance.
https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP
For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
A:AnswerThis unit has a superior design for the door gasket that minimizes water accumulation. We leave the door ajar to speed up evaporation. No smell for us.
A:AnswerHello there. Thank you for sharing your experience with us. We understand your inquiry regarding the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel.
https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2
The height from the floor to the center of the rear dryer exhaust vent is approximately 42 1/2 inches. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
A:AnswerHello there! We understand your inquiry regarding the LG WashTower with Steam and Built-In Intelligence. This system features steam cycles for both the washer and dryer, and it also includes an "Add Item" button that allows you to pause the wash cycle to add forgotten laundry.
https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP
For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
A:AnswerHi there! Thank you for reaching out to us. We understand your inquiry regarding the LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower. This electric dryer model is a vented unit and must be exhausted to the outside to properly remove moisture and lint during the drying cycle.
https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2
For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
A:AnswerTo ensure sufficient clearance for water inlet hoses,
drain hose and airflow, allow minimum clearances of at
least 1'' (2.5 cm) at the sides and 4'' (10 cm) behind the
appliance. Be sure to allow for wall, door, or floor
moldings that may increase the required clearances. ~Tanisha
A:AnswerThe machine itself is 30 inches, plus a fraction of an inch. You need clearance beyond that fr your hoses and vent. Note that you can side vent these units.
A:AnswerHello there. We understand your inquiry regarding the maintenance and replacement of the LG WashTower™ (Model: WKE100HWA).
We understand that you want to know how the units function together. The WashTower is designed as a single, integrated appliance with a unified control panel located in the center. Because the washer and dryer share this central housing and control system, they cannot be separated or replaced as individual units. If one component requires a major replacement that is not repairable, the entire tower would typically need to be addressed as a single unit.
https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP
We understand you may have further questions about the durability and service options for your WashTower. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
A:AnswerHi Bea. The dryer for this ENERGY STAR® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer, Model # WKE100HVA has to be vented. IF you are interested in a WashTower™ unit with a ventless dryer then you will want to review the ENERGY STAR® Most Efficient 2022 LG Wash Tower™ Single Unit Front Load 4.5 cu. ft. Washer and 7.2 cu. ft. Heat Pump Ventless Dryer, Model # WKHC202HBA...^Ivan
A:AnswerThe ENERGY STAR™ Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer, Model # WKE100HVA is sold and delivered as a single unit...^Ivan
A:AnswerThe maximum distance depends on what duct you use at the time of installation ... if it is flexible 2 inches if it is the semi-rigid 4 but both are fine.
