Questions & Answers

Name: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
Brand: LG
SKU: 6420312
Price: 1899.99 USD
Availability: InStock
Rating: 4.6 (2766 reviews)

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

Model:: WKEX200HBA; |
SKU:: 6420312

User rating, 4.6 out of 5 stars with 2766 reviews.

$1,899.99

Save $1,000

Comp. Value: $2,899.99

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QuestionHow high off the floor does the 240v outlet need to be to plug in the dryer? We have a 240v outlet but it is 21" above the floor for a standard dryer.
Asked 3 years ago by AntiochSJS.
- Answer Hi, please check this link https://www.youtube.com/watch?v=1txg3e9mo2M. ^Vanessa
  Answered 2 years ago by LG Digital Customer Care
  Answer this question
QuestionDoes the washer door have a lock that keeps it open just enough for mildew prevention between loads? This model had such a feature a few years ago.
Asked 3 years ago by PNWmom.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer No. There no ventilation feature in this model.
  Answered 3 years ago by Gunther
  Answer this question
QuestionI need to make sure this product is ventless. because it is going to install at the 50 stories high rise building . No vent . if this product is not right , it will cause the fire. please tell me if this is ventless . thanks
Asked 3 years ago by amy.
- Answer Needs venting for dryer. All dryers need a bent.
  Answered 3 years ago by Rhonda
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QuestionIs the 240v dryer power cord included in purchase price?
Asked 3 years ago by Anonymous.
- Answer Yes, it is.
  Answered 3 years ago by HelenI
  Answer this question
QuestionSince the power cord for the dryer is sold separately, what is the part number and where can I purchase? BB was not able to provide this information. Thanks!
Asked 3 years ago by CarrieM.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green
- Answer That is the washer power cord - I need for the DRYER.
  Answered 3 years ago by Anonymous
  Answer this question
QuestionIf one of the unit breaks and is taken away, can I stll use the remaining unit?
Asked 3 years ago by MG.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Hi, there. If one unit is broken, you can still use one unit. ^Vanessa
  Answered 3 years ago by LG Digital Customer Care
  Answer this question
QuestionHow much water does the washer use per load
Asked 3 years ago by BigCity.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Hi, there. this uses 15.6 gallons of water per load. ^Vanessa
  Answered 3 years ago by LG Digital Customer Care
  Answer this question
QuestionI currently have stacked units. I'd like to know where the vent is on this unit for the dryer to see if I have to move the in wall vent connection for it. Do you have a picture and measurements of the back?
Asked 3 years ago by DryerVent.
- Answer The dryer is at the top of the unit. The vent is located in the back, slightly above the middle of the entire unit.
  Answered 3 years ago by Yummy28
  Answer this question
QuestionIs the height (74'3/8") inclusive of leveler? I've a very tight fit in the laundry room and want to be sure of the exact height.
Asked 3 years ago by AK.
- Answer From the floor to the top edge of the tower is 74’ 1/8 inches. And I love my LG washtower
  Answered 3 years ago by Anonymous
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Questionwhat's the average drying time? is the electric much longer?
Asked 3 years ago by Anonymous.
- Answer The dry time depends on load size. There is a manual extra time spot you can choose. It does not run longer unless you manually enter it.
  Answered 3 years ago by Rhonda
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QuestionDoes this unit require fuses on each line? And if so where are they located &sold seperately?
Asked 3 years ago by Diesle.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Hi there. Wash tower needs to have a separate power outlet as they requires different voltage. ^Vanessa
  Answered 3 years ago by LG Digital Customer Care
  Answer this question
QuestionI understand the washer runs in a 120 circuit and the dryer in a 240 volts circuit. What about the amperage of the breakers for both?
Asked 3 years ago by Paula.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Thank you, the person who answered before yours says amperage is 20 for the washer breaker ....is that also correct?
  Answered 3 years ago by Anonymous
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Questionhow wide are the units?
Asked 3 years ago by steve.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green
- Answer Hello there, steve. Thank you for sharing your experience with us. We understand your inquiry regarding the LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower. This unit has a width of 27 inches, making it a compact, vertical solution for your laundry space. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-nature-green/JJ8VPZ6WG9 For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
  Answered 2 weeks ago by LG Digital Customer Care
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QuestionCan you lay the unit down for transport, if you don't have it delivered?
Asked 3 years ago by Laker.
- Answer Hello, we recommend the unit to be transported upright for safety purposes. ^Vanessa
  Answered 3 years ago by LG Digital Customer Care
  Answer this question
QuestionDoes lg tower with steam needs a steam kit.
Asked 3 years ago by Luxury.
- Answer Yes. The steam function is optional. If you want to take advantage of this feature, you will need to purchase a steam kit
  Answered 3 years ago by Yummy28
  Answer this question
QuestionWe only have a 4-prong 240 outlet available. Is there a safe way use a splitter with a converter to have both units plugged into our one outlet?
Asked 3 years ago by Amil1.
- Answer From my research i found you should never use a splitter on a 240v outlet, i think you will need to have you 240v outlet replaced with what you need.
  Answered 3 years ago by Timothy
  Answer this question
QuestionIs the dryer ventless?
Asked 3 years ago by Emerson.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- Answer Hi, this model has 3 way venting - Rear. left and right. ^Vanessa
  Answered 3 years ago by LG Digital Customer Care
  Answer this question
QuestionI was on the phone with a gentleman and was disconnected. I am buying this as a donation to our church. We have to measure before we know this will work. Since it’s an open box item, can it be returned? It will not be picked up unless we can use it
Asked 3 years ago by LRry.
- Answer Hello, please contact BestBuy regarding their policy. Here is the dimensions of the Product (WxHxD) 27" x 74 3/8" x 30 3/8".^Venette
  Answered 3 years ago by LG Digital Customer Care
  Answer this question
Questionhow many BTU's for dryer. need to know size of gas valve size for given BTU's.
Asked 3 years ago by bruce.
- Answer Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
  Answered 3 years ago by LG Digital Customer Care
  Answer this question
QuestionMy space is 31 3/4 inches deep. The water hook ups are recessed 4 more inches and dryer vent is recessed 6 inches. Will this unit fit that depth?
Asked 3 years ago by TT.
- Answer Unfortunately it will not.^Venette
  Answered 3 years ago by LG Digital Customer Care
  Answer this question

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Questions & Answers

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

Q: QuestionHow high off the floor does the 240v outlet need to be to plug in the dryer? We have a 240v outlet but it is 21" above the floor for a standard dryer.

Q: QuestionDoes the washer door have a lock that keeps it open just enough for mildew prevention between loads? This model had such a feature a few years ago.

Q: QuestionI need to make sure this product is ventless. because it is going to install at the 50 stories high rise building . No vent . if this product is not right , it will cause the fire. please tell me if this is ventless . thanks

Q: QuestionIs the 240v dryer power cord included in purchase price?

Q: QuestionSince the power cord for the dryer is sold separately, what is the part number and where can I purchase? BB was not able to provide this information. Thanks!

Q: QuestionIf one of the unit breaks and is taken away, can I stll use the remaining unit?

Q: QuestionHow much water does the washer use per load

Q: QuestionI currently have stacked units. I'd like to know where the vent is on this unit for the dryer to see if I have to move the in wall vent connection for it. Do you have a picture and measurements of the back?

Q: QuestionIs the height (74'3/8") inclusive of leveler? I've a very tight fit in the laundry room and want to be sure of the exact height.

Q: Questionwhat's the average drying time? is the electric much longer?

Q: QuestionDoes this unit require fuses on each line? And if so where are they located &sold seperately?

Q: QuestionI understand the washer runs in a 120 circuit and the dryer in a 240 volts circuit. What about the amperage of the breakers for both?

Q: Questionhow wide are the units?

Q: QuestionCan you lay the unit down for transport, if you don't have it delivered?

Q: QuestionDoes lg tower with steam needs a steam kit.

Q: QuestionWe only have a 4-prong 240 outlet available. Is there a safe way use a splitter with a converter to have both units plugged into our one outlet?

Q: QuestionIs the dryer ventless?

Q: QuestionI was on the phone with a gentleman and was disconnected. I am buying this as a donation to our church. We have to measure before we know this will work. Since it’s an open box item, can it be returned? It will not be picked up unless we can use it

Q: Questionhow many BTU's for dryer. need to know size of gas valve size for given BTU's.

Q: QuestionMy space is 31 3/4 inches deep. The water hook ups are recessed 4 more inches and dryer vent is recessed 6 inches. Will this unit fit that depth?

QuestionHow high off the floor does the 240v outlet need to be to plug in the dryer? We have a 240v outlet but it is 21" above the floor for a standard dryer.

QuestionDoes the washer door have a lock that keeps it open just enough for mildew prevention between loads? This model had such a feature a few years ago.

QuestionI need to make sure this product is ventless. because it is going to install at the 50 stories high rise building . No vent . if this product is not right , it will cause the fire. please tell me if this is ventless . thanks

QuestionIs the 240v dryer power cord included in purchase price?

QuestionSince the power cord for the dryer is sold separately, what is the part number and where can I purchase? BB was not able to provide this information. Thanks!

QuestionIf one of the unit breaks and is taken away, can I stll use the remaining unit?

QuestionHow much water does the washer use per load

QuestionI currently have stacked units. I'd like to know where the vent is on this unit for the dryer to see if I have to move the in wall vent connection for it. Do you have a picture and measurements of the back?

QuestionIs the height (74'3/8") inclusive of leveler? I've a very tight fit in the laundry room and want to be sure of the exact height.

Questionwhat's the average drying time? is the electric much longer?

QuestionDoes this unit require fuses on each line? And if so where are they located &sold seperately?

QuestionI understand the washer runs in a 120 circuit and the dryer in a 240 volts circuit. What about the amperage of the breakers for both?

Questionhow wide are the units?

QuestionCan you lay the unit down for transport, if you don't have it delivered?

QuestionDoes lg tower with steam needs a steam kit.

QuestionWe only have a 4-prong 240 outlet available. Is there a safe way use a splitter with a converter to have both units plugged into our one outlet?

QuestionIs the dryer ventless?

QuestionI was on the phone with a gentleman and was disconnected. I am buying this as a donation to our church. We have to measure before we know this will work. Since it’s an open box item, can it be returned? It will not be picked up unless we can use it

Questionhow many BTU's for dryer. need to know size of gas valve size for given BTU's.

QuestionMy space is 31 3/4 inches deep. The water hook ups are recessed 4 more inches and dryer vent is recessed 6 inches. Will this unit fit that depth?