A:AnswerThank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer (WKE100HWA) model. The measurement from the floor to the bottom of the dryer door for the LG WKE100HWA WashTower is 55 inches when the door is open. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HWA.ABWEEUS. ^Cris
A:AnswerThank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer (WKE100HVA) model. The LG WKE100HVA is a wine cellar, and it is not designed to function as a washer or dryer. If you are looking for a replacement washer and dryer that would fit into the specified space, you may want to consider stackable washer and dryer units that are designed for compact spaces. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. ^Cris
A:AnswerHello there. We understand your inquiry regarding the installation of your LG WashTower in a camper or RV.
https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2
This unit is designed for standard residential installation and is not intended for use in mobile living environments such as campers or RVs. For further assistance and any specific concerns you may have, please contact us on [email protected].
—Renzo
A:AnswerHi there. We understand your inquiry regarding the door swing for the LG WashTower.
https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2
The doors on this model are preset with hinges on the left and open toward the left; however, the dryer door is reversible to accommodate hinges on the right, while the washer door is not reversible due to the internal plumbing. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
A:AnswerHi there, Conrad. We understand your inquiry regarding the dimensions of your LG WashTower.
https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2
The dimensions for this unit are approximately 27 inches in width, 74 3/8 inches in height, and 30 3/8 inches in depth. We recommend allowing for additional clearance in the rear for venting and water connections. For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
A:AnswerHi there. We understand your inquiry regarding the LG WashTower with Steam and Built-In Intelligence. Because this unit is manufactured as a single, integrated vertical appliance with a centralized control panel, the washer and dryer components cannot be purchased or replaced separately.
https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2
For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
A:Answersorry i wasnt clear. I am installing the LGs in 2 weeks. i just ask about pans because my OLD W/D has a drain pan. So i am curious provisionally about leak protection on the LGs
A:AnswerThis is typical with front loading machines. You’ll need to dry it with a paper towel or regular towel . Your environment is humid if it doesn’t dry in a couple hours after a quick wipe down.
A:AnswerI can’t answer your question exactly but I haven’t noticed that my water bill has not gotten out of control since we installed everything seems to be the same
A:AnswerUnderstandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
