A:AnswerPlease reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerI am sorry, the factory did not provide a specification for water usage per cycle. Please seek help in the LG Community Forum, https://lgcommunity.us.com. The LG Community Forum is a great resource for getting help from other LG customers. ^Daphane
A:AnswerThe appliance is configured to vent to the rear. It can also vent to the side. The side venting kit is 3911EZ9131X, Dryer Side Vent, https://lgparts.com/item/6690199/LG/383EEL9001B/. ^Daphane
A:AnswerI recently purchased this washer dryer combo. It actually requires two, not one plug. One plug is for the dryer and one is for the washing machine.
A:AnswerI cannot verify an Authorized Service Center for the San Francisco Bay Area. Please reach out to our support team via direct message Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerThe appliance can be disassemble in order to move, but I don't see that helping because the depth (30-38") is greater than the 27" width. ^Daphane
A:AnswerThe gas dryer does NOT need a 240 cord. It has its own 120 cord to power the motor and the electronics. Very little load. So, yes, 120v outlet for dryer plus 120v outlet for washer.
A:AnswerYes, the washer and dryer can be operated at the same time.
There is a gas dryer version which can be converted to LP. A bit below the price there is a "Dryer Heating Source" drop down where you can choose "gas".
A:Answer1. There is no soak cycle, but you can Pause during the wash phase and restart later (from the LG app, ThinQ on your phone, if you want). It does have a Pre-Wash option.
2. Yes, you can stop any cycle and use the Rinse+Spin cycle or use the Spin speed control to activate Drain & Spin only.
3. It has a Delicates cycle.
4. You can use Pause to add items.
5.. Yes, no heat drying is available.
A:AnswerYou will need two outlets for the wash tower. The Dryer has to be plugged into the 240 V outlet but the washer has to be plugged into a 120 V, 60Hz grounded outlet. The washer comes with a power cord attached, but the dryer does not. The power cord for the dryer has to be purchased separately. The washer power cord is 6 feet. ^Daphane
