“I just got my new unit 2 days ago and it is very loud when it spins and also shakes the whole unit. Is there anything wrong with the unit?”
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Hi there, Sam. Thank you for reaching out about your new LG WKEX200HBA unit! It's concerning to hear that it's loud and shaking during the spin cycle. This could indicate an issue with the load distribution or installation. First, ensure that the washer is level by adjusting the feet to make sure it's stable. An unbalanced load can also cause excessive noise and shaking, so try redistributing the clothes evenly within the drum. If the problem persists after trying these steps, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further. We appreciate your patience! —Avril
Sorry, there was a problem. Please try again later.You have it on a unlevel surface adjust the feet so it sits level
Sorry, there was a problem. Please try again later.I have not experienced that problem My LG has worked well. I recommend a service call
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