Questions & Answers
- Model:
- WKEX200HRA
- |
- SKU:
- 6511286
Q: QuestionWill there be a ventless option coming soon? Electric
Asked by Sprky69.
- A:Answer I am unaware of any plans to offer the washtower in a ventless model. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionWe will be putting this in a laundry closet with sliding doors. Does the listed depth of the unit (30.38 inches) include the extra amount of the protruding door width (when closed) or is it only the unit casing?
Asked by Depth.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer We needed 32" and the dryer vent is more cramped than we would like. 35" would be ideal. The washer hoses placement cause some issues with the dryer vent.. Love the unit!!!!
Answered by WhereIsIt
Q: QuestionDoes LG offer a natural gas version of the washer?
Asked by Clean.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Model WKG101HWA is a Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer. There is not an option for a gas washer. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionCan I use a dryer booster fan with this dryer?
Asked by TJ.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- A:Answer Hi, unfortunately you cannot.^Venette
Answered by LG Digital Customer Care

Q: QuestionDoes the set some with a "Y" adapter for connecting the washer and dryer cold water connections to the same source?
Asked by fletch1027.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer No, this model does not come with a y-connector for steam. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionDo delivery remove old washer and dryer?
Asked by Lu.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- A:Answer Yes pay hauling fee
Answered by None
Q: QuestionIs the plug four or three prong? I have already ordered and my new home’s outlet is four prong. Thank you! Rich
Asked by Rich.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer You have to supply your own dryer cord, but both will work.
Answered by krzlum
Q: QuestionWhats the difference between this model (WKE100HVA) and the more expensive one (WKE100HWA) ? both electric.
Asked by d97YEY.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- A:Answer These models are both electric. It is the same unit in different colors; HWA- White and HVA- Graphite Steel. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionDoes it accumulates lots of dust form the vent? How much of usage to fill a container since ours its inside without external vent.
Asked by Les.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionWhat is the maximum vent length allowed for this unit?
Asked by Toolman.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- A:Answer The total length of flexible metal duct must not exceed 8 ft. (2.4 m). ^Daphane
Answered by LG Digital Customer Care

Q: Questionwhat is the length of the 110 power cord on this combo?
Asked by DrakeJ.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer The length of the power cord is not provided in the specifications nor the owner's manual. The standard 3-prong 110V appliance power cord is approximately 72" in length. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionDo I need to buy a stacker kit
Asked by Sean.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer As far a I know you don't need to buy anything but a dryer vent hose and water hoses for the washer. That is all I had to buy.
Answered by Will
Q: QuestionDoes the dryer require a 3 or 4 prong electrical cord ?
Asked by Bobo.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer That will depend on the outlet in your laundry room. Best Buy will set you up with both.
Answered by NickG
Q: QuestionHow difficult is it to install the side vent kit.
Asked by cubadoug.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer I cannot speak to the degree of difficulty to install the side vent kit. You can try the forums on https://www.facebook.com/LGUSA; they are a great resource for getting help from other LG customers. Thank you. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionWe've been using pods in the left large dispenser. It is gumming up should the right smaller dispenser be used instead?
Asked by Marko.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Pods should be thrown directly in the drum. Powder or liquid should be placed in the marked drawer.
Answered by kitchenremodel
Q: QuestionCan this unit be vented to the left side instead of the back of the machine?
Asked by Teri.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Yes, the unit can be vented to the left. The part number for the Side venting kit is LG Dryer Side Vent 3911EZ9131X, https://www.lg.com/us/laundry-accessories/lg-3911ez9131x. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionWidth of unit and depth requiredincluding vent.
Asked by Jim.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer The product dimensions are 27''W X 74-3/8''H X 30-3/8''D. To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1'' (2.5 cm) at the sides and 4'' (10 cm) behind the appliance. Be sure to allow for wall, door, or floor moldings that may increase the required clearances. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionWhere can I purchase the storage unit pictured with the washer and dryer?
Asked by Emily.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- A:Answer Pedestals are not compatible with the washtower. What storage units are you referring to? Please clarify your question so that I can provide a useful and accurate response. Thank you. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionWhat is the capacity for the washer and dryer???
Asked by Tori.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer The wash tower feature a Ultra Large Capacity 4.5 cu.ft. Washer and 7.4 cu.ft. Dryer. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionIs there any additional equipment needed with purchase of unit to install independently?
Asked by RenoCustomer.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Plug and hose are required for this.
Answered by April
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