Questions & Answers

Name: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
Brand: LG
SKU: 6451030
Price: 1899.99 USD
Availability: InStock
Rating: 4.6 (2767 reviews)

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

Model:: WKE100HVA; |
SKU:: 6451030

User rating, 4.6 out of 5 stars with 2767 reviews.

Highly rated by customers for:

$1,899.99

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Comp. Value: $2,699.99

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QuestionMy dimensions are H=80 in, D=31 in, and W=35 in. I am concerned about the depth and how much space is needed in the back of the unit. Will this unit and all of its extensions fit in this space?
Asked 4 years ago by KayK.
- Answer I will admit that the unit did looked smaller in the store. I have a fairly small laundry space and wanted to save space with this stacked unit which does save space, just not as much as you think. Due to the exhaust hose coming out the back vise the top of the unit I have set my unit about 10 inches from the wall which puts the front of it at 37 inches so as long as you don't have a door that you want to shut to completely enclose the unit then your space will work but the front of the unit will be sticking out about 6 inches or so. Your height and width are fine though. Hope this helps.
  Answered 4 years ago by LGLUV
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QuestionIs this ventless? Does the vent kit come with it?
Asked 4 years ago by Dryer.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer No, the washtowers are not ventless. Venting is sold separately. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionCan you use powdered laundry detergent with the washtower?
Asked 4 years ago by DiyLady.
- Answer Yes, you can. It just requires you to move the portion section for liquid detergent.
  Answered 4 years ago by LexaniWheelz
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QuestionI have an lg washer and the round plastic seal on the front of the washer accumulates water and gets stinky. Has this been corrected? I don’t close all the way.
Asked 4 years ago by Suzy.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer The door can stay open to dry easily and I do wipe it down every few times
  Answered 3 years ago by Chris
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QuestionCan you use Tidepods with this washer?
Asked 4 years ago by LoriM.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Yes, place pods directly in the drum with the laundry. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionIs the electrical cord for the dryer a 3 or 4 prong? I need to order an extension cord for the unit.
Asked 4 years ago by Coy92037.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer A power cord is not supplied for the washtower dryer. It should be connected to a 4-hole outlet. The dryer has its own terminal block that must be connected to a separate 240 VAC, 60-Hertz, single-phase circuit, fused at 30 amperes (the circuit must be fused on both sides of the line). Electrical service for the dryer should be of the maximum rate voltage listed on the nameplate. Do not connect the dryer to 110-, 115-, or 120-volt circuit. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionHow can I remove the detergent drawer
Asked 4 years ago by Jeepgirl7197.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer The owner's manual does not suggest that the drawer can be removed. You can try our support team via private message on Facebook @LGUSSupport use #VOC in your first message to our social media support team. You can also try the forums on https://www.facebook.com/LGUSA; they are a great resource for getting help from other LG customers. Thank you. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionDoes this model have the magnetic door prop? Also is there a way to remove the detergent tray to clean? Thanks!
Asked 4 years ago by L234.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionI need a 15’ 3 prong dryer power cord, where can I get it
Asked 4 years ago by Anonymous.
- Answer I bought a a 10 fool cord from amazon
  Answered 4 years ago by josephL
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QuestionIs this similar to a laundry center? If one stops working will I have to replace both the washer and dryer? Or are they separate pieces?
Asked 4 years ago by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer The washtower can be serviced independently but if one is not repairable the entire unit must be replaced. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionThe dryer came in with a 4 prong core but my apt has a 3 prong outlet only. Can I change the power core to 3 prong core?
Asked 4 years ago by Nicki.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer If you're having the appliance delivered by Best Buy, they'll make you purchase the power cord and connector hoses. Sounds like an upsell, but all it really means is that the installation includes attaching the power cable to the unit, and the hoses to the wall, and making sure the thing works as it's supposed to. So, basically, a long way of saying, if you bought the delivery/installation service, they're going to make sure it's the right type of cabling and hoses. To make sure, you may want to take a picture of the wall/fixtures where the unit will be installed, so that they can see exactly the types of connectors, outlets, etc... that you have, so that they have the right connectors in stock.
  Answered 4 years ago by JSeattle99
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QuestionIs this one unit or is it two units stacked? My concern with one unit is that i don't want to replace both washer and dryer if only one of them goes bad.
Asked 4 years ago by JimB.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer It is a single unit.
  Answered 4 years ago by DaveCO
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QuestionCan I run Washer and dryer at same time or have to wait, because usually I like to use washer and dryer same time to save some time.
Asked 4 years ago by hema.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Yes you can. I am washing and drying my clothes now as I type this question.
  Answered 4 years ago by BoseEarBuds
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QuestionIt this model ventless dryer?
Asked 4 years ago by Patty.
- Answer Mine is not.
  Answered 4 years ago by Disappointed
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QuestionWhat is the outside finish on the white (plastic) ? What are the interior finishes?
Asked 4 years ago by Joyceee.
- Answer the white is painted sheet metal. Both of the interior drums are stainless steel.
  Answered 3 years ago by sivadrnor
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QuestionCan the washer be plugged into an extension cord?
Asked 4 years ago by WasherNeeded.
- Answer No, an extension cord or adapter with this appliance. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionIs there a gas option for the dryer?
Asked 4 years ago by Renee.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer The washtower with a gas dryer is model WKG101HWA, https://www.lg.com/us/washer-dryer-combos/lg-wkg101hwa-washtower. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionWhere is the drain pump filter located?
Asked 4 years ago by Anne.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer The drain pump is housed on the front left side of the washtower behind the cover. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionIs this dryer model ventless?
Asked 4 years ago by Atlas.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- Answer Dryer requires a standard vent to the outdoors
  Answered 4 years ago by Richard
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QuestionIf my current W/D set up has a small cabinet built in between how will this work with the set up for this machine? Will place this on the side with the water & then extend vent & plug for the dryer. Is that what others are doing?
Asked 4 years ago by Renee.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- Answer Not sure if this what you are asking but mine was put in front of water connections. I placed a new cabinet next to it and side vented mine through the cabinet to the outside vent in the wall. I have easy access to the water supply through the inside of the cabinet and also easy vent cleaning trough the cupboard without pulling out the washer/dryer
  Answered 3 years ago by colleen
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Questions & Answers

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

Q: QuestionMy dimensions are H=80 in, D=31 in, and W=35 in. I am concerned about the depth and how much space is needed in the back of the unit. Will this unit and all of its extensions fit in this space?

Q: QuestionIs this ventless? Does the vent kit come with it?

Q: QuestionCan you use powdered laundry detergent with the washtower?

Q: QuestionI have an lg washer and the round plastic seal on the front of the washer accumulates water and gets stinky. Has this been corrected? I don’t close all the way.

Q: QuestionCan you use Tidepods with this washer?

Q: QuestionIs the electrical cord for the dryer a 3 or 4 prong? I need to order an extension cord for the unit.

Q: QuestionHow can I remove the detergent drawer

Q: QuestionDoes this model have the magnetic door prop? Also is there a way to remove the detergent tray to clean? Thanks!

Q: QuestionI need a 15’ 3 prong dryer power cord, where can I get it

Q: QuestionIs this similar to a laundry center? If one stops working will I have to replace both the washer and dryer? Or are they separate pieces?

Q: QuestionThe dryer came in with a 4 prong core but my apt has a 3 prong outlet only. Can I change the power core to 3 prong core?

Q: QuestionIs this one unit or is it two units stacked? My concern with one unit is that i don't want to replace both washer and dryer if only one of them goes bad.

Q: QuestionCan I run Washer and dryer at same time or have to wait, because usually I like to use washer and dryer same time to save some time.

Q: QuestionIt this model ventless dryer?

Q: QuestionWhat is the outside finish on the white (plastic) ? What are the interior finishes?

Q: QuestionCan the washer be plugged into an extension cord?

Q: QuestionIs there a gas option for the dryer?

Q: QuestionWhere is the drain pump filter located?

Q: QuestionIs this dryer model ventless?

Q: QuestionIf my current W/D set up has a small cabinet built in between how will this work with the set up for this machine? Will place this on the side with the water & then extend vent & plug for the dryer. Is that what others are doing?

Best-selling stacked units

QuestionMy dimensions are H=80 in, D=31 in, and W=35 in. I am concerned about the depth and how much space is needed in the back of the unit. Will this unit and all of its extensions fit in this space?

QuestionIs this ventless? Does the vent kit come with it?

QuestionCan you use powdered laundry detergent with the washtower?

QuestionI have an lg washer and the round plastic seal on the front of the washer accumulates water and gets stinky. Has this been corrected? I don’t close all the way.

QuestionCan you use Tidepods with this washer?

QuestionIs the electrical cord for the dryer a 3 or 4 prong? I need to order an extension cord for the unit.

QuestionHow can I remove the detergent drawer

QuestionDoes this model have the magnetic door prop? Also is there a way to remove the detergent tray to clean? Thanks!

QuestionI need a 15’ 3 prong dryer power cord, where can I get it

QuestionIs this similar to a laundry center? If one stops working will I have to replace both the washer and dryer? Or are they separate pieces?

QuestionThe dryer came in with a 4 prong core but my apt has a 3 prong outlet only. Can I change the power core to 3 prong core?

QuestionIs this one unit or is it two units stacked? My concern with one unit is that i don't want to replace both washer and dryer if only one of them goes bad.

QuestionCan I run Washer and dryer at same time or have to wait, because usually I like to use washer and dryer same time to save some time.

QuestionIt this model ventless dryer?

QuestionWhat is the outside finish on the white (plastic) ? What are the interior finishes?

QuestionCan the washer be plugged into an extension cord?

QuestionIs there a gas option for the dryer?

QuestionWhere is the drain pump filter located?

QuestionIs this dryer model ventless?

QuestionIf my current W/D set up has a small cabinet built in between how will this work with the set up for this machine? Will place this on the side with the water & then extend vent & plug for the dryer. Is that what others are doing?