I've read reviews about this appliance and they all say that it's "quiet." But ours is insanely LOUD (sounds like a jet plane, I kid you not) and shakes very briskly to the point that it moves out of its place and hits the wall. Is our machine defected??? null

Question

CTFDCW · Accepted Answer

Were the shipping bolts removed when the unit was installed?

LG Digital Customer Care · Answer

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. ^Daphane

Answered by LG Digital Customer Care 4 years ago

“I've read reviews about this appliance and they all say that it's "quiet." But ours is insanely LOUD (sounds like a jet plane, I kid you not) and shakes very briskly to the point that it moves out of its place and hits the wall. Is our machine defected???”

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