A:AnswerI went to buy one but they are not in stock at every store. Check your local store for availability. I ordered at the beginning of Dec and it is scheduled to arrive 18 Jan.
A:AnswerPlease seek recommendations/opinions in the LG Community Forum, https://lgcommunity.us.com. The LG Community Forum is a great resource for getting help from other LG customers. ^Daphane
A:AnswerThe carton mine came in said "Made in Korea". But, LG also has a large factory in the US for making washing machines.
There is a drain filter that protects the pump. It is easily cleaned out via a rectangular access door on the front of the machine. A clog before this pump can cause all sorts of problems, so if the machine starts to malfunction, this is a good thing to check. You may avoid needing a repair tech.
Here is an LG video that shows the process: https://youtu.be/5Ty3bVhR5iM
It's easy to do but if you are good about emptying pockets of coins and the other kinds of things that can make it to this filter, you may find you almost never need to clean it.
A:AnswerNo, the unit needs to be vented. The exhaust duct must be 4 '' (10 cm) in diameter with no obstructions. The total length of flexible metal duct must not exceed 8 ft. (2.4 m). ^Daphane
A:AnswerYes, there is a dry flat option available via the LG ThinQ app. Install the rack and choose the "Rack Dry" cycle from ThinQ & select "send to product" and the dryer will respond it's ready to go--hit the Start button.
A:AnswerThank you for reaching us regarding LG WashTower. Yes, LG does offer a matching pedestal with storage for the WKE100HVA WashTower. The LG WDP5W pedestal is designed specifically for this single unit washer-dryer combo. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerThank you for reaching us regarding LG WashTower. The LG WKE100HVA is a compact washer that uses water efficiently. It typically requires about 10 to 12 gallons of water per load, depending on the cycle and load size chosen. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerThank you for your interest in the LG WashTower. To ensure a smooth installation of your LG WashTower WKE100HVA when it arrives, there are a few important items and steps to keep in mind.
1. Plumbing Connections
• Water Hoses: You will need hot and cold water supply hoses to connect the washer to your plumbing. If they're not included with your unit, be sure to buy them separately
• Drain Hose: The washer comes with a drain hose, but check if it reaches your drainage system. You may need additional extensions.
2. Electrical Requirements
• Power Outlet: Make sure you have a dedicated 4-prong electrical outlet near the unit for the dryer.
• Power Cord: If the washer/dryer doesn't come with a power cord, you’ll need to purchase one that meets the dryer’s specifications.
3. Installation Tools
• Level Tool: You'll need a level to ensure the washer/dryer is properly balanced, as this helps prevent noise and vibration.
• Wrench or Pliers: These tools will help you tighten the connections for the water supply hoses.
4. Space Considerations
• Measurements: Measure the area where you intend to place the WashTower to ensure it fits comfortably (check height, width, and depth).
• Ventilation: If your dryer requires venting, make sure you have an appropriate venting system in place. You might need additional ductwork if it’s not already set up.
5. Additional Accessories
• Anti-Vibration Pads: Consider getting these to reduce noise and movement during use.
• Laundry Supplies: Don't forget to grab some laundry detergent, fabric softener, and dryer sheets for your first loads!
Following these steps will help ensure a successful installation of your new WashTower!
You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerHello, Marci. Thank you for reaching out to us. We understand your concerns about preventing leaks with your LG WKE100HVA WashTower. To ensure the best fit and performance, we recommend using an LG-approved drain pan. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to provide you with recommendations and any additional support you may need. We appreciate your patience and the opportunity to assist you. ^Sam
A:AnswerThank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer (WKE100HWA) model. The measurement from the floor to the bottom of the dryer door for the LG WKE100HWA WashTower is 55 inches when the door is open. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HWA.ABWEEUS. ^Cris
A:AnswerThank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer (WKE100HVA) model. The LG WKE100HVA is a wine cellar, and it is not designed to function as a washer or dryer. If you are looking for a replacement washer and dryer that would fit into the specified space, you may want to consider stackable washer and dryer units that are designed for compact spaces. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKE100HVA.ASSEEUS. ^Cris
