A:AnswerI wish I could answer, I waited for a month for the set to delivered. Then both of them arrived with big dent and now I have to wait 2 months for the replacements.
A:AnswerYes, this was also a huge concern of mine and come to find out the washer and dryer each have their own serial number and can be separated when necessary for parts repairs/replacement. Hope this helps!
A:Answersorry i wasnt clear. I am installing the LGs in 2 weeks. i just ask about pans because my OLD W/D has a drain pan. So i am curious provisionally about leak protection on the LGs
A:AnswerThis is typical with front loading machines. You’ll need to dry it with a paper towel or regular towel . Your environment is humid if it doesn’t dry in a couple hours after a quick wipe down.
A:AnswerI can’t answer your question exactly but I haven’t noticed that my water bill has not gotten out of control since we installed everything seems to be the same
A:AnswerUnderstandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
