Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Questions & Answers

No content
  • Front. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Angle. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Left. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • The image features a white LG washing machine with a black door, which is part of the brand's Thar 10 series. The machine is described as America's most reliable line of appliances, as it has been recognized by a leading organization in 2023. The washing machine is placed in a white background, making it the main focus of the image.
  • *LG LD -a Tip: How Much Detergent to Use ThinQ Care LIFE IS BETTER WHEN YOUR HOME RUNS SMARTER Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. Check Water Valve Connection ThinQ Care is included on eligible models. 201 ThinQ Care : I USAGE REPORT: NUMBER OF CYCLES Time for Tub Clean
  • Find the WashTowerTM that's right for you with electric or gas dryer LCD display WKE100 WKG101 WKEX200 WKGX201 WKEX300 WKGX301 4.5 Cu. Ft. Washer 4.5 Cu. Ft. Washer 5.0 Cu. Ft. Washer 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence TurboWash"360 7.4 Cu. Ft. Dryer 12 Cycles Allergiene* Cycle Built-In Intelligence TurboWash"360 Turbo Steam Turbo Steam ezDispense
  • Alt View 11. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 12. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 13. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 14. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 15. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 16. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 17. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 18. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 19. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 20. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 21. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 22. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 23. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 24. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 25. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 26. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 27. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 28. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 29. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • Control your fingertips - at the Best Buy Lab video 1 minutes 05 seconds
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Prep for Electric Dryer Delivery and Install video 1 minutes 29 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • LG Washtower- Everything Within Reach video 1 minutes 34 seconds
  • LG Elevate Your Laundry Experience video 0 minutes 49 seconds
  • LG Advantage Washtower Cost Savings 30sec Video video 0 minutes 30 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

Model:
WKE100HWA
SKU:
6451042
Your price for this item is $1,699.99
The comparable value price is $2,599.99
Page Showing 121-140 of 783 questions
Ask a Question

  • QuestionIs it ventless?

    Asked by Anonymous.

    • Answer Hi there. We understand your inquiry about the venting type for the LG WashTower™, Model WKEX200HBA. We appreciate us checking in with us about this important detail. We can confirm for us that the LG WashTower™, Model WKEX200HBA, is not ventless. This unit is a traditional vented electric dryer. The specifications confirm that the Vent Type is Vented and it offers a 3 Way Venting option for installation. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP If you have any further questions about the installation, venting requirements, or any other features of your unit, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this work with alexa voice controlled wash and dry commands

    Asked by Alexa.

    • Answer Hello there, Alexa. Thank you for sharing your experience with us. We understand that you are asking about the compatibility of the LG WashTower™, model WKEX200HBA, with Alexa for voice-controlled wash and dry commands. We understand your inquiry. That is an excellent question, as the WKEX200HBA is a part of our ThinQ® Smart Technology line, and smart integration is one of its key features. Yes, your LG WashTower™ model WKEX200HBA does support voice control for both the washer and the dryer through its Wi-Fi capabilities, and it is designed to work with Amazon Alexa. By connecting your WashTower™ to the LG ThinQ app and linking it with your Alexa account, you can use simple voice commands to: Start a cycle (Remote Start): For safety, you must first enable the Remote Start option on the physical control panel of the unit. Monitor the status: Ask Alexa for the remaining time on the current wash or dry cycle. This allows for seamless, hands-free management of your laundry, fully utilizing the smart features of your unit. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP If you have any further questions about setting up the Wi-Fi connection, enabling the Remote Start feature, or using voice commands with your LG WashTower™, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan Earth Breeze washer sheets be used?

    Asked by Anonymous.

    • Answer Hello there. Thank you for reaching out to us. We understand your inquiry regarding the use of detergent sheets in the LG WashTower™ (Model # WKEX200HBA). To answer your question, yes, you can use Earth Breeze or similar laundry detergent sheets with this washer. However, it is important to place the sheet directly into the drum with your laundry before starting the cycle. Please do not place the sheets in the sliding detergent dispenser drawer, as that component is designed specifically for liquid or powder additives. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this Stackable Washer & Dryer ADA compliant?

    Asked by JohnnyC.

    • Answer The Energy Star® Certified LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - White, Model # WKE100HWA, is NOT ADA Compliant...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs dept. 30" with considering 4" on the back for vent ?

    Asked by Addie.

    • Answer The Energy Star® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. Ft. Washer and 7.4 cu. Ft. Electric Dryer, Model # WKE100HWA, has a depth of 30 3/8", and the recommended installation clearance for the back to ensure sufficient clearance for water inlet hoses, drain hose and airflow is a minimum of 4". Be sure to allow for wall, door, or floor moldings that may increase the required clearances...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDo the ship as one unit, or two units for the use of move? thank you!

    Asked by Dennis.

    • Answer It is a solid single unit

      Answered by GlynnM

  • QuestionIs there an option to add more water or a deeper wash level

    Asked by Sue.

    • Answer The Energy Star® Certified LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - Graphite Steel, Model # WKE100HVA, does not have a Deep Fill option that can be activated by pressing the Deep Fill button, which adds additional water to the wash cycle, typically up to 3 gallons, or LG's Water Plus option which is designed to add extra water to the wash cycle, and is activated by pressing the Water Plus button during the wash cycle, and it becomes the default option for the wash cycle. However, it does not function when the washer reaches its maximum water level...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat height is center of dryer vent and is ut centered in back

    Asked by Murph.

    • Answer Measured from the floor to the center of the vent duct on the Energy Star® Qualified LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - White, Model # WKE100HWA, the vent duct has a height of 41 11/32" from the floor. How much you adjust the leveling legs on the unit will affect the height. If you are standing behind the unit, the vent duct is 12 3/4" from the left and 14 1/4" from the right side (all measurements are to the center of the vent duct)...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan The LG Model # WKE100HVA be vented through the ceiling?

    Asked by Norma.

    • Answer Venting for the Energy Star® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. Ft. Washer and 7.4 cu. Ft. Electric Dryer, Model # WKE100HVA, must conform to your local building codes. Please check your local building codes or consult your local building inspector is you can vent the dryer through your ceiling. If local codes permit it, a dryer can be vented through a ceiling. This method is particularly useful in homes where wall venting is not feasible. Ceiling venting can be less obtrusive and contribute to a cleaner, more streamlined look in the laundry area. It can also improve airflow and reduce the distance that lint and hot air need to travel, enhancing the efficiency of the dryer. Additionally, ceiling venting can be a safer alternative to exterior wall installation, especially in multi-story buildings or when exterior wall venting is impractical. Proper installation of a dryer vent through the ceiling requires careful planning and execution to ensure safety and efficiency...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan the dryer be vented on the left side?

    Asked by Anonymous.

    • Answer As with LG Standalone electric dryers, the dryer for the Energy Star® Certified LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - Graphite Steel, Model # WKE100HVA, can be vented to the right or to the left. You will need to order the LG Side Venting Kit, Part # 3911EZ9131X that contains the necessary duct components to change the duct location from LGParts.com is you want to vent the dryer to the left...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes the washer plug into the dryer?

    Asked by Maria.

    • Answer The washer on the Energy Star® Certified LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - White, Model # WKE100HWA, does not plug into the dryer. The washer is equipped with a power cord whose plug must be plugged into a 120 V, 60 Hz 3-wire grounding receptacle. The dryer has has its own terminal block that must be connected to a separate 240 VAC, 60-Hertz, single-phase circuit, fused at 30 amperes (the circuit must be fused on both sides of the line). The power cord (pigtail) connection between the wall receptacle and the dryer terminal block IS NOT supplied with the dryer and will have to be purchased separately. The type of pigtail and gauge of wire must conform to your local codes, or in their absence, with the latest edition of the National Electrical Code, ANSI/NFPA 70. You must contact a qualified electrician to check your home’s wiring and fuses to ensure that your home has adequate electrical power to operate the dryer. Depending on what your local codes dictate, you can use a 30-amp, 240-volt, 3-wire, or 4-wire, UL-listed power cord with #10 AWG-minimum copper conductor and closed loop or forked terminals with upturned ends for the dryer. A 3-wire connection is NOT permitted on new construction after January 1, 1996, and a 4-wire connection is required for new branch-circuit installations where grounding through the neutral conductor is prohibited, and in areas where local codes prohibit grounding through the neutral conductor...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionThe drain at the bottom of the washer that drains the door is challenging to reach, open and drain. Is it possible to safely put the laundry tower on a wooden elevated platform? Elevating the unit 2 inches would make the drain emptying easier.

    Asked by Anonymous.

    This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

    • Answer The instructions in the owner's manual for the ENERGY STAR® Certified LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower™ with Steam and Built-In Intelligence - Nature Green, Model # WKEX200HGA, advise to "Never install the appliance on a platform or weakly supported structure." Regrettably, we cannot advise you on installing the unit in a manner that is not in congruence with the instructions provided in the manual so installing the unit on a platform to raise it 2 inches will be at your discretion. If you decide to install the unit on a platform, to minimize noise and vibration during the spin cycle, you will need to ensure that the unit is installed on a level, solidly constructed platform capable of supporting the appliance without flexing or bouncing...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionMy washing machine turns and functions. My dryer will not turn on (no power) I had it professionally installed.

    Asked by MichaelL.

    • Answer Hello there, MichaelL. We understand your inquiry about your LG WashTower WKE100HVA dryer not turning on, especially after a professional installation. We understand your inquiry, and this is certainly not the experience we want for you. Since the washer is functioning, it confirms that the unit is receiving power. When a dryer does not turn on, the most common causes are a power issue specific to the dryer's circuit or a safety feature that is preventing it from starting. Here is a troubleshooting step you can try: Check the circuit breaker: Electric dryers use two circuit breakers, while gas units use one. Confirm both breakers for the dryer are in the "on" position. If they are not, you can try turning them off for 5 seconds and then back on. https://www.bestbuy.com/site/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/6451030.p?skuId=6451030 If the issue persists, we would like to assist you further. Please send us a private message on Social Media @LGUSSupport with your model and serial number. Our team will be more than happy to explore a possible solution. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is the washing time? Is it 68 min, 2hrs, 3 hrs? Also, what is the drying time? 1 hrs, 2 hrs?

    Asked by Sandy.

    • Answer Hello there, Sandy. Thank you for sharing your experience with us. We understand your inquiry regarding the cycle times for the LG WashTower, model # WKE100HWA. We understand that knowing the precise duration of a wash and dry cycle is important. The washing and drying times for this unit can vary based on the cycle selected, load size, and soil level. For example, a "Speed Wash" cycle can get a small, lightly soiled load done in as little as 15 minutes. The dryer's "Sensor Dry" feature automatically adjusts the time based on the moisture in the load, which can help save energy and prevent over-drying. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/site/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/6451042.p?skuId=6451042 We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • Questionif either the individual washer or the dryer unit needs service, can the failed unit be readily separated?

    Asked by Martin.

    • Answer No

      Answered by Anonymous

  • QuestionDoes this have a cleaning feature that keeps the washer from smelling?

    Asked by Vgcampbell1122.

    • Answer The ENERGY STAR® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. Ft. Washer and 7.4 cu. Ft. Electric Dryer, Model # WKE100HWA, has a Tub Clean cycle that should be run monthly to remove residue and prevent odors that may build up in the drum over time leading to mildew or a musty odor. You can run the cycle more often under heavy use conditions or if odor is already present. If mildew or musty smells already exists, you can run this cycle once a week for three consecutive weeks...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow to disassemble to transport?

    Asked by MO123.

    • Answer Please refer to the explicit 'Disassembly' instructions with illustrated diagrams on page 30 in the Appendix of your owner's manual for the ENERGY STAR® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. Ft. Washer and 7.4 cu. Ft. Electric Dryer WKE100HVA...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI live on the first floor in a condo. My current dryer is vented to the roof, will the installers vent the dryer to the roof as well.

    Asked by Anonymous.

    • Answer Hello. We live on the 4th floor of our Condo. The installers were able to connect the dryer vent at the top right wall near the ceiling without any issues. Hope that helps.

      Answered by Alex

  • QuestionIs this washer dryer tower comb ventless?

    Asked by tone.

    • Answer No, this is not ventless.

      Answered by Sparkplug

  • QuestionCan you put them side by side? What does the top of each look like?

    Asked by Earl.

    This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

    • Answer You can not. They are one solid tower.

      Answered by JoshuaR

Page 7, Showing 121-140 of 783 questions

Most-viewed items

  • Samsung - 5.3 Cu. Ft. Washer with AI OptiWash and 7.6 Cu. Ft. Gas Dryer - Satin Green
    Clearance
    Your price for this item is $1,394.99
  • GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - White
  • LG - 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Center Control - Black Steel
    Your price for this item is $2,199.99
    The comparable value for this item is $3,299.99
  • LG - 2.4 Cu. Ft. HE Smart Front Load Washer and 4.2 Cu. Ft. Electric Dryer WashTower wSteam and Ventless Heat Pump Technology - White
    Your price for this item is $2,299.99
    The comparable value for this item is $3,199.99
  • GE - 2.3 Cu. Ft. Top Load Washer and 4.4 Cu. Ft. Electric Dryer Laundry Center - White