Skip to contentGo to Product Search
Main Content

Questions & Answers

No content
  • Front. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Angle. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Left. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • The image features a white LG washing machine with a black door, which is part of the brand's Thar 10 series. The machine is described as America's most reliable line of appliances, as it has been recognized by a leading organization in 2023. The washing machine is placed in a white background, making it the main focus of the image.
  • *LG LD -a Tip: How Much Detergent to Use ThinQ Care LIFE IS BETTER WHEN YOUR HOME RUNS SMARTER Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. Check Water Valve Connection ThinQ Care is included on eligible models. 201 ThinQ Care : I USAGE REPORT: NUMBER OF CYCLES Time for Tub Clean
  • Find the WashTowerTM that's right for you with electric or gas dryer LCD display WKE100 WKG101 WKEX200 WKGX201 WKEX300 WKGX301 4.5 Cu. Ft. Washer 4.5 Cu. Ft. Washer 5.0 Cu. Ft. Washer 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence 7.4 Cu. Ft. Dryer 6 Cycles Allergiene Cycle Built-In Intelligence TurboWash"360 7.4 Cu. Ft. Dryer 12 Cycles Allergiene* Cycle Built-In Intelligence TurboWash"360 Turbo Steam Turbo Steam ezDispense
  • Alt View 11. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 12. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 13. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 14. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 15. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 16. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 17. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 18. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 19. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 20. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 21. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 22. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 23. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 24. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 25. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 26. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 27. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 28. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • Alt View 29. LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Built-In Intelligence - White.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • Control your fingertips - at the Best Buy Lab video 1 minutes 05 seconds
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Prep for Electric Dryer Delivery and Install video 1 minutes 29 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • LG Washtower- Everything Within Reach video 1 minutes 34 seconds
  • LG Elevate Your Laundry Experience video 0 minutes 49 seconds
  • LG Advantage Washtower Cost Savings 30sec Video video 0 minutes 30 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

Model:
WKE100HWA
SKU:
6451042
$1,899.99
Save $700
The comparable value is $2,599.99
Page Showing 161-180 of 800 questions
Ask a Question

  • QuestionIs the dryer ventless?

    Asked by Sam.

    • Answer Hello there, Sam. We understand your inquiry about the LG WKE100HVA WashTower’s dryer. This model is not ventless—it requires an external vent to properly exhaust warm, moist air. To help ensure optimal drying performance, please check that your vent duct is securely connected at the rear (or side) of the unit, free of kinks, and clear of any lint buildup. Keeping the lint filter clean before each load will also improve airflow and efficiency. https://www.bestbuy.com/site/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/6451030.p?skuId=6451030 If you continue to have questions or need further assistance, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionA few months back I started receiving a D80 error code when drying a load. The code is supposedly for an airway restriction. No kinks, snaked and cleaned entire path, but still persists. Thoughts?

    Asked by EugeneB.

    • Answer Is yours a gas or electric? It may be an issue with a restricted gas line or a power issue. The manual online has a section that shows the meaning of different error codes and troubleshooting you can do to reset things. You can also call LG and be walked through the steps.

      Answered by Sparkplug

  • Questionwhat side of this unit (dryer) does the lint hose come out

    Asked by JayW.

    • Answer Dead center in the back of the unit you have the vent hose. It’s about half way down the unit. I’d say on the lower back side of the dryer which is located on the top, washer is on the bottom.

      Answered by Sparkplug

  • Questioncan we put them side by side not stacked

    Asked by stella.

    This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

    • Answer No they come attached as one unit.

      Answered by AudioLearner

  • QuestionDoes this dryer have the wrinkle care feature?

    Asked by Alex.

    This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

    • Answer Hello there. We understand your inquiry regarding your WKEX200HWA WashTower. Yes—the dryer in this model includes a Wrinkle Care cycle, which tumbles your load intermittently after the main cycle ends to help prevent wrinkles. Troubleshooting Tip: For optimal wrinkle‑free results, avoid overloading the dryer and ensure your load is balanced. Also, clean the lint filter before each use—excess lint can impede airflow and reduce the effectiveness of the Wrinkle Care feature. https://www.bestbuy.com/site/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/6420308.p?skuId=6420308 If you’d like personalized guidance on selecting the best cycle settings or have any other questions, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • Questionare any additional parts recommended/required for this item.

    Asked by lightningcount29.

    • Answer Only if you have them install it for you. I think if you had an electric unit prior and your own basic tools, you should be fine to install. Just check the power outlets and stuff to be certain. They can also tell you what it requires.

      Answered by Sparkplug

  • QuestionHow slim is this. I have to put it in my kitchen

    Asked by Kitty.

    This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

    • Answer I hope this helps, but I suggest you look at the dimensions offered on the Best Buy website. I needed precise measurements for a custom cabinet being built for my WashTower as part of my laundry room remodel. I remember a diagram showing all angles of the WashTower with measurements. I gave this diagram to my contractor and the cabinet is a perfect fit. Best wishes! I hope the size works for you because the WashTower is absolutely great!

      Answered by HappyCustomer

  • QuestionThe door of both washer and dryer must open from right to left. If not, can they be changed,

    Asked by BAYBEACHDJ.

    • Answer They opened from right to left

      Answered by WillieR

  • QuestionR the. Doors of washer and dryers reversible? To open left or right

    Asked by Anonymous.

    • Answer The doors for the dryer and the washer on the ENERGY STAR® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. Ft. Washer and 7.4 cu. Ft. Electric Dryer, Model # WKE100HWA are irreversible...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDo this have 1 plug in or 2 plug in? My laundry area only has 1 plug in. Thanks you.

    Asked by omie.

    • Answer Hi there, Omie. We understand your inquiry regarding the power requirements for the LG WashTower. This unit requires two separate power connections: the washer uses a standard 120V outlet, while the electric dryer requires its own dedicated 240V outlet. If your laundry area only has one outlet, we recommend consulting a licensed electrician to ensure your home meets the necessary electrical specifications for both components. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this model has a longer drain hoes and if not what model you have that is similar does

    Asked by Alex.

    • Answer The drain hose does not come with this unit.

      Answered by TinaD

  • Questiondo you have the same one with a longer drain hose

    Asked by Alex.

    • Answer You can always purchase a longer drain hose. That is separate to the unit. Though it may come with installation, it’s not a hard component and you could totally buy the unit and just purchase a longer hose.

      Answered by Sparkplug

  • QuestionDoes this machine have automatic detergent and softener dispensing, where you can preload all the detergent and it dispenses the right amount based on the size of the load, etc?

    Asked by KatieF.

    • Answer Hi there, KatieF. Thank you for sharing your experience with us. We understand your inquiry regarding the dispensing features of your LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower. To address your question, while this specific unit features a 4-tray dispenser for prewash, main wash, bleach, and fabric softener, it does not include the ezDispense™ automatic reservoir system for preloading bulk amounts of detergent. It does, however, utilize AI technology to detect load size and fabric texture to optimize wash motions. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs the depth from back of machine to the front base or from the back to where the door/handle protrudes?

    Asked by Anonymous.

    • Answer Hello there! Thank you for your question about the LG WKE100HWA WashTower. We understand you're asking about the depth measurement for this unit. The depth of 30 3/8" listed in the product dimensions refers to the measurement from the back of the machine to the front base of the unit, not the door/handle. When the door is open, the depth extends to 55" to account for the full space required when the door is swung open. https://www.lg.com/us/washers-dryers/lg-wke100hwa-washtower#pdp_specs If you need more details or have any further questions, feel free to send us a private message on @LGUSSupport, and we'd be happy to assist! —Renzo

      Answered by LG Digital Customer Care

  • QuestionI know they are stacked, but is the dryer deeper than the washer or are they the same depth? My unit now is close in depth. The depth, if the same, will not work for my closet. It will work only if the washer is not as, front to back deep, as the dryer.

    Asked by Phyto1965.

    • Answer Hello there. Thank you for your interest in the LG WashTower. We understand your inquiry regarding the depth dimensions of the unit to fit your closet space. Since the LG WashTower is designed as a single-body unit, the external depth is consistent from top to bottom; the washer and dryer share the same depth dimensions within the unified frame. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan these be used in a RV?

    Asked by Marie.

    • Answer Hi there, Marie. Thanks for reaching out about the LG WKE100HVA WashTower! While the WashTower is an incredible appliance for its efficiency and features, it is designed primarily for residential use in standard home environments. Given its size and electrical requirements—120V, 10 Amps for the washer and 240V, 30 Amps for the dryer—it might not be compatible with the typical power supply and space constraints of an RV. https://www.lg.com/us/washers-dryers/lg-wke100hva-washtower#pdp_specs If you'd like to explore more compact or RV-specific options, we’d be happy to help! Feel free to send us a private message on social media @LGUSSupport, and we’ll assist you further. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this be hooked up with a rigid (periscoping) dryer vent?

    Asked by Boots.

    • Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower. We can confirm that this unit can be hooked up with a rigid or periscoping dryer vent, provided it meets the standard 4-inch diameter requirements for proper airflow. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWe are replacing in a location that has a side-by-side washer / dryer. Which hook-up does this unit go; washer (water hookup side) or dryer side?

    Asked by Josh.

    • Answer Hi there, Josh. When replacing a side-by-side washer and dryer with the LG WKE100HVA WashTower, this unit combines both the washer and dryer into a single unit, so it requires connections for both the washer and dryer. The washer hookup (water supply) should be connected to the washer side of the unit. The dryer hookup (venting, power) should be connected to the dryer side of the unit. This WashTower features a 3-way venting option and requires 240V, 30 amps for the dryer. https://www.lg.com/us/washers-dryers/lg-wke100hva-washtower#pdp_specs For more detailed setup instructions, or feel free to reach out to us via @LGUSSupport on social media if you need further assistance. We’re here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs there a light in the washer, too?

    Asked by DRBB.

    This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

    • Answer Yes there is a drum light in the washer

      Answered by ChristianG

  • QuestionWhere is the vent attachment located on the dryer

    Asked by Natalie.

    • Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the vent location for your LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower (WKE100HWA). The primary exhaust vent attachment for the dryer is located at the center-bottom of the rear panel. This unit is designed for standard rear venting; however, it also supports 3-way venting options (left or bottom) with the use of an LG-approved venting kit to accommodate your laundry room layout. We recommend ensuring the vent hose is made of rigid or semi-rigid metal for the most efficient airflow and performance. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

Page 9, Showing 161-180 of 800 questions
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.