Questions & Answers
- Model:
- WM5500HVA
- |
- SKU:
- 6529912
Highly rated by customers for: Cleaning Performance, Noise Level, Ease of use
$1,449.99
Page Showing 41-55 of 55 questions
Q: QuestionWill this model fit on my pedestal that goes with my LG Tromm model WM2277HS that I am replacing with this model and if not what do I need to do before the Best Buy installers arrive to install the new machne?
Asked by Backup.
- A:Answer Contact LG for compatibility.
Answered by DanielB
Q: QuestionWill this model on pedestal WDP6W fit in a space 53 inches high?
Asked by Cody.
- A:Answer My washer on pedestal is exactly 53".
Answered by DanielB
Q: QuestionMy current lg washer (2008)has only 4” clearance behind it and sadly it’s time to replace it. It worked amazingly! The newest model is now 30.25 deep and my old one was 29” deep. Is that ok? It’s a closet and I am locked into a max depth space of 33”
Asked by Help.
- A:Answer Check the dimensions included in the online description.
Answered by DanielB
Q: QuestionWill this washer easily hold (& wash) a king size comforter? By easily, I mean you don't have to cram it in then quickly shut the door hoping no part of the comforter is stuck in the door.
Asked by Moxie.
- A:Answer Hi there. We understand your inquiry regarding the capacity of your 4.5 Cu. Ft. Smart Front Load Washer. This unit is designed with a spacious drum capable of washing bulky items like king-size comforters, provided they fit comfortably without being forced against the door seal. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-graphite-steel/JJ8VPZRYKJ For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan I specify a temperature (for example, cold) and how do I do that?
Asked by ChiMom.
- A:Answer Just touch the temperature and it will cycle through the temperature you wish to use. Note that some of the cycles only allow certain temperatures and the machine won’t let you change to a temperature it isn’t programmed for.
Answered by mrbill
Q: QuestionCan you use a check valve on the drain hose.
Asked by Rick.
- A:Answer yes
Answered by RosannaS
Q: QuestionI'm replacing my LG WM3470HWA washer that has a LG DLEX3070W dryer stacked on top. Can I stack my dryer on this model?
Asked by Brian.
- A:Answer Yes. You can stack the dryer on the washer.
Answered by ASHZZ
Q: QuestionCan this model wash a king size comforter?
Asked by Concerned.
- A:Answer Hi there! Thank you for your question about the WM5500HWA washer. We understand that washing larger items like king-size comforters can be a concern. This model has a spacious drum capacity that can accommodate a king-size comforter with ease. Just make sure to follow the care label instructions for washing your comforter to ensure the best results. If you have any further questions or need assistance with your washing needs, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your interest in our products! —Avril
Answered by LG Digital Customer Care

Q: QuestionDoes this model have automatic (sensor based) detergent dispenser
Asked by Anonymous.
- A:Answer This machine has automatic sensor-based detergent dispenser making it much easier to wash clothes with the right amount of detergent.
Answered by Evan
Q: QuestionHow do you mute the washer? I do not want to hear a chime when the cycle is complete.
Asked by John.
- A:Answer Hello! Check out our LG Support page for adjusting the sound notifications for your LG Smart Front Load Washer: https://www.lg.com/ca_en/support/product-help/CT20098065-20150464511761. ~Rita
Answered by LG Digital Customer Care

Q: QuestionCan you use Tide pods in this machine?
Asked by Anonymous.
- A:Answer Hello there, thank you for your question about the WM5500HVA washer. Yes, you can use Tide Pods in this machine! Just place the pod directly into the drum before adding your laundry for optimal cleaning. Make sure to follow the instructions on the Tide packaging for the best results. If you have any further questions or need assistance with anything else, please feel free to send us a private message on social media @LGUSSupport, and our team will be happy to help. We appreciate your time! —Avril
Answered by LG Digital Customer Care

Q: QuestionCan washer be ordered to open from left side?
Asked by Sharon.
- A:Answer No.
Answered by DanielB
Q: QuestionDoes this have a rinse and spin cycle only?
Asked by Anonymous.
- A:Answer Yes.
Answered by ASHZZ
Q: QuestionIs the door reversible?
Asked by btjbb.
- A:Answer Hi there. Thank you for sharing your experience with us regarding the LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer in Graphite Steel. We understand your inquiry about the door orientation for this unit. For this specific front-load washer model, the door is not reversible and is designed to open from right to left only. This is to ensure a proper seal and prevent leaks during the high-speed spin cycles. However, the matching dryer typically does have a reversible door to allow for a more convenient laundry setup. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-graphite-steel/JJ8VPZRYKJ We want to ensure your laundry suite fits perfectly in your space. For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionHow do you turn the drum light on during the wash cycle? Thanks
Asked by Rick.
- A:Answer Hello there, Rick. We understand your inquiry regarding the drum light on your LG 4.5 Cu. Ft. Smart Front Load Washer. To turn the drum light on during a cycle, simply press and hold the Extra Rinse button for 3 seconds; this button also serves as the Drum Light control. The light will illuminate the interior so you can monitor your wash and will automatically turn off after 4 minutes to save energy. We want to ensure you have full visibility and control over your laundry experience. https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-graphite-steel/JJ8VPZRYKJ For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
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