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Hi there, Warren! Thank you for sharing your question to us about the LG Washer (WT7010CW). Yes, you can increase the water level on this model, just not while using the standard Normal cycle, since high‑efficiency washers regulate water automatically on that setting to maintain energy performance. To add more water, you can use the Deep Fill / Water Plus option, which boosts the water level for loads that need extra saturation. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-4-5-cu-ft-ultra-large-high-efficiency-top-load-washer-with-impeller-and-turbodrum-technology-white/J7G5658PGF.If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. - Avril
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