“how can i sign into my smart apps. having trouble getting it to sign in. keep saying software error.”
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Connect to internet and apply software updates and app updates
Sorry, there was a problem. Please try again later.Hello there, Bob. Thank you for reaching out to us. We understand you're experiencing a software error while trying to sign into your smart apps on the LG OLED48B4PUA TV. Here are a few troubleshooting steps to help resolve the issue: Check your internet connection: Ensure that your TV is properly connected to the internet, either via Wi-Fi or Ethernet. Update the software: Go to Settings > All Settings > Support > Software Update and check for any available updates. Installing the latest software version can often resolve sign-in issues. Restart your TV: Turn off the TV, unplug it for about 30 seconds, then plug it back in and turn it on. This can help refresh the system and resolve any temporary software glitches. Sign in again: After restarting, try signing in to your apps again. You can do this by going to the Home Dashboard > Settings > Accounts & Sign In. For additional help with LG ThinQ and signing in, you can check this guide: LG ThinQ - Downloading and Signing In to the LG ThinQ App - https://www.lg.com/us/support/help-library/lg-thinq-downloading-and-signing-in-to-the-lg-thinq-app--20153105669770 If the issue persists, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further. We appreciate your patience and look forward to assisting you! —Renzo
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