“I recently bought product and tried to hook it up, its not working, the slot will not stay closed. It's not reading the DVD. I can get to the settings, but it keeps telling me there is nothing to view. I unplugged and reset, still doesn't work.”
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Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Sorry, there was a problem. Please try again later.When a disk is inserted into the drive, the first task of the system is to determine what format the disk has. From audio, DVD, Blu-Ray, etc, the system then configures itself to attempt to read that format and present it to the proper output. If no supported formats are found, the disk is ejected with an error like you are seeing. My suggestion is to try another disk type. Instead of DVD video disk, try an audio disk. If you continue to get an error, return the player to Best Buy and they can test it for you or replace it. I own the same model you have and it works perfectly. Best Buy has great customer service so you should have no problem getting your player fixed
Sorry, there was a problem. Please try again later.return it, exchange it... sounds like a lemon
Sorry, there was a problem. Please try again later.