Bought a lg 4k player black Friday 3 years ago. Worked fine until today. Now, when I turn on my player, it goes to a 480p snow screen. My tv is a 65" 4kUHD, and everything works perfectly fine with it. Why isn't my player all of a sudden not working? null

Question

LG Digital Customer Care · Accepted Answer

We hate to hear that you experienced a problem with your unit. Regrettably, the unit had a 1 year warranty on parts and labor. You can contact Customer Support on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ for possible repair options that would be at your expense. We apologize for the inconvenience and frustration caused. ^Daphane

Answered by LG Digital Customer Care 4 years ago

“Bought a lg 4k player black Friday 3 years ago. Worked fine until today. Now, when I turn on my player, it goes to a 480p snow screen. My tv is a 65" 4kUHD, and everything works perfectly fine with it. Why isn't my player all of a sudden not working?”

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