“Everything works fine except... when in the wash cycle there is no agitation, clothes don't move and it appears that the tub nor the bottom plate are moving more than about 1/4 inch. where do I start?”

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• Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane

  Answered by LG Digital Customer Care 5 years ago

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