Why does the touchscreen power button require more and more attempts before it turns on? We've had it less then a year. 6mo into, it needed 3-5 attempts before turning on. Now 9mo into it takes 10+ attempts with also having to wait 5+min between each try. null

Question

AlexRancel · Accepted Answer

I had the same issue in my 5 y/o washer machine and after several attempts to fix it, replaced the lid lock, I found a video in YouTube where a guy just added a piece of paper foil to the power button and that fixed the issue. The guy showed a power button with a coil but mine has a foam pad. What I did was to take another foam pad from the panel control and replaced the one at the power button and this simple fix saved us $1,000 on a new washing machine. I hope this helps someone else.

Answered by AlexRancel 1 year ago

Answer

Have not had any issues.

LG Digital Customer Care · Answer

Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

Answered by LG Digital Customer Care 4 years ago

“Why does the touchscreen power button require more and more attempts before it turns on? We've had it less then a year. 6mo into, it needed 3-5 attempts before turning on. Now 9mo into it takes 10+ attempts with also having to wait 5+min between each try.”

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