A:AnswerIf you start the normal cycle, then pause it right away, you can hit cold wash or even change the temp and other settings. Not sure if it's the same for other settings or why you can’t change it before starting like you can with bedding, but at least it's an option!
A:AnswerMine does the same thing. LG agreed it sounded wrong and tried to fix it twice, but couldn't figure it out. Instead of trying further fixes or replacing it, they effecitvely said "it's normal, just deal."