“My washer and dryer yesterday when using the washer on the spin cycle it was banging and clanging all around the floor how do you fix this problem”
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Hello there, Tonya! Thank you for reaching out about your LG Washer (WM5800HVA). We appreciate you sharing what happened during the spin cycle, and we're here to help clarify what typically causes that loud banging you experienced. Noises during the spin cycle can be caused by multiple factors: • Laundry becoming unbalanced in the drum. • Foreign objects stuck in the tub. • The washer not being level. Checking these areas usually helps restore smooth operation. For more information, you can refer on this link: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-graphite-steel/J7G5658YH4. If you’d like us to take a closer look or need further assistance, feel free to send us an email at [email protected]. - Avril
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