Already replaced this machine twice due to a horrible grinding sound. Can this washer not handle any weight? If it has so many sensors, why can’t it determine when the load is too large/too heavy. This is kinda crazy. null

Question

CycleNut · Accepted Answer

I had this happen a couple times and discovered that a coin had wedged in the rotating inner tub.

LG Digital Customer Care · Answer

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette

Answered by LG Digital Customer Care 3 years ago

“Already replaced this machine twice due to a horrible grinding sound. Can this washer not handle any weight? If it has so many sensors, why can’t it determine when the load is too large/too heavy. This is kinda crazy.”

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