“Hi. I asked a question recently about using 4k@120hz for the Xbox series x and I got an answer and it started working. Now my problem is that my Xbox will lose its signal randomly. What happens is the screen will turn black but everything continues to run”

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• Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

  Answered by LG Digital Customer Care 4 years ago

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