Questions & Answers

Q: QuestionI have an LG Model 55LS4600 that is a few years old. I have lost the screws to attach it to the swivel base. What screws should i use? I saw that another LG model used M6 screws at 3/4 inch. Would that work for this model?

Asked 4 years ago by Richi.

Q: Questionhow do I replace remote control

Asked 4 years ago by remote.

Q: QuestionIs the UJ7700 series compatible with the magic remote?

Asked 7 years ago by dwcrockett0.

• A:Answer The LG UJ7700 series comes with the magic remote with purchase, I own the 55inch in the series.

  Answered 7 years ago by DSmasteryVerified Purchase

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Q: QuestionCan i download kodi on this tv?

Asked 7 years ago by Bigman.

• A:Answer We apologize, you cannot download kodi to this TV. ^CP

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionI see it’s HDR. Is this active HDR or is this actual HDR because I don’t want a tv with “active”

Asked 7 years ago by Angel.

• A:Answer This model has active HDR.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionReally like this tv but 55" too big for living room.Do they make a 50"" with everything this tv has?

Asked 7 years ago by Lucy.

• A:Answer Yes they do. It's actually a 49 inch.

  Answered 7 years ago by SatisfiedVerified Purchase

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Q: QuestionHow much is this LG tv?

Asked 7 years ago by Barney.

• A:Answer not sure what it is NOW, but on the day i went, walmart had it a lot cheaper, so best buy price matched

  Answered 7 years ago by kjkj23Verified Purchase

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Q: QuestionConnection for an antenna?

Asked 7 years ago by Lucy.

• A:Answer The LG 4K UHD HDR Smart LED TV - 55" Class (54.6" Diag), Model # 55UJ7700 has a built-in ATSC tuner that allows for reception of Over-the-Air broadcasts when an antenna is connected to it. IT has a 75 ohm, "F Type" coaxial connector in the back labeled Antenna/Cable In. If you click on the fith thumbnail image from the left for this unit on the Best But site, you can see the connector in the back of the TV...^IFV

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionThis TV is replacing an existing TV (different brand) that is mounted on the wall. I plan on using the existing bracket, however, do you know what size screws are required to mount this model...???

Asked 7 years ago by JB.

• A:Answer The LG 4K UHD HDR Smart LED TV - 55" Class (54.6" Diag), Model # 55UJ7700 is a VESA Compliant TV that has an A x B VESA Wall Mount Pattern of 300 x 300 (mm). The metric measurement for the width of the screws that will fit into the wall mount bolt holes is M6 (i.e 6 mm). The length will depend on the depth of your current Wall Mount. If you still have the screws for it and if they have the same width and your Wall Mount supports this TV's Wall Mount Pattern, you can look try the screws to determine if they are the right length or not. Your Wall Mount should have come with other screws of varying lengths and spacers...^IFV

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionPlease tell me what the actual dimensions of the 55UJ77 LG TV 55" Diagnonal are. I need to measure the space to hang it on the wall. Thanks

Asked 7 years ago by Pineapplegirl.

• A:Answer Th dimensions are 28.6''H x 48.7''W x 2.4''D.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionHow can I rent movies on this TV or do I still need another streaming box or stick?

Asked 7 years ago by MIkeB.

• A:Answer You can rent movies through Google Movies, Amazon Prime Video, Redbox, Fandango and probably some other apps that can be downloaded through the LG App Store. No other boxes or sticks required.

  Answered 7 years ago by RosieVerified Purchase

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Q: QuestionIs there a separate stand you can buy for this tv and not use the legs that come with it?

Asked 7 years ago by Star123.

• A:Answer We purchased a universal TV stand that hangs from the ceiling that works really well. You can also use a universal wall mount. Or one that is attached to a base unit. Photo shows our configuration.

  Answered 7 years ago by RosieVerified Purchase

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Q: QuestionHave lg tv with picture larger than screen No remote but setting works on tv it self Went thru the ratio settings and either to small or to large.

Asked 7 years ago by Jayb.

• A:Answer We would love to help you with this. Please reach out to our support team so we can get more information from you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionCan this TV be mounted on a stand with a bracket? If so will the hdmi ports be blocked?

Asked 7 years ago by G237.

• A:Answer This TV can be mounted using a Vesa pattern: 300 x 300. When you do not use LG’s wall mount bracket, use a wall mount bracket where the device is adequately secured to the wall with enough space to allow connectivity to external devices. If you are using a non-adjustable mount, attach the mount to the wall. Attach the cables to the TV first, then attach the TV to the mount. ^CP

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionDoes it have to be connected by lan to use the internet or can i hook it up to my wireless router?

Asked 8 years ago by Grandjunya00.

• A:Answer You can use either LAN or WiFi to connect it to the internet

  Answered 8 years ago by ChrisVerified Purchase

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Q: QuestionWhich is a better tv? The Samsung or the LG. I’m looking at the 55” 4K.

Asked 8 years ago by Bock.

• A:Answer Depends on what you're looking for in a TV. The new 6300/7000 line up from LG right now are great for gaming with low input latency compared to Samsung's model and good overall picture quality (you must turn off automatic energy saving otherwise the screen is a bit dim). If gaming is not a factor in your purchase, Samsung has a bit of an edge in picture quality for a slightly higher price with better black display. If budget is not an issue, check out LG's OLED TVs. They are quite superior all around to Samsung's current line up of televisions, including gaming.

  Answered 8 years ago by VESA

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Q: QuestionIs Hulu instantly available on the LG 55MU7700? If not, how can it be obtained?

Asked 8 years ago by K.

• A:Answer it does come pre-installed already.

  Answered 8 years ago by V33DVerified Purchase

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Q: QuestionCan this TV be used and mounted on the wall using a universal mounting instead of the VESA standard?

Asked 8 years ago by PZ.

• A:Answer Hello PZ, we can only recommend to use what is stated in the manual. ^AC

  Answered 8 years ago by LG Digital Customer Care

  
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Q: QuestionDo you have layaway? And if so if I layaway it today will black Friday deals still apply? Thanks

Asked 8 years ago by Johnny.