“The salesman told us we had to buy the Firestick 4K in order to get 4K quality but when we installed it, we didn’t see any difference. Is this Firestick necessary? Why would we need this if the TV is a 4K already?”

1-3 of 3 Answers

• The TV is capable of 4k, your source media needs to be in 4k as well to play at that quality. that's why they recommended it.

  Answered by DavidG 2 years ago

  • Verified Purchase
  • 

  Helpful (2)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• The tv is 4k with built in apps no need for the fire stick but just because the tv is 4k doesn’t always mean the content your watching is 4k

  Answered by Larry0000 2 years ago

  • Verified Purchase
  • 

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Hey there, Nancy. We appreciate you bringing up this question. This 55” Class UR9000 Series LED 4K UHD Smart webOS TV already has built-in 4K picture quality on your TV. ~Anthony

  Answered by LG Digital Customer Care 2 years ago

  • 

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.