Questions & Answers

Q: QuestionWhat type of display panel does this LG TV use?

• A:Answer This LG TV uses a standard LED display panel.

Q: QuestionCan I use voice commands to control this TV?

• A:Answer Yes, this TV works with Amazon Alexa for voice control.

Q: QuestionDoes this TV support HDR?

• A:Answer Yes, this TV supports HDR10 for enhanced contrast and visuals.

Q: QuestionHow many speakers does this TV have?

• A:Answer This LG TV has 2 built-in speakers.

Q: QuestionWhat is the resolution of this LG TV?

• A:Answer This LG TV has 4K (2160p) resolution.

Q: QuestionThe salesman told us we had to buy the Firestick 4K in order to get 4K quality but when we installed it, we didn’t see any difference. Is this Firestick necessary? Why would we need this if the TV is a 4K already?

Asked 2 years ago by Nancy.

• A:Answer The TV is capable of 4k, your source media needs to be in 4k as well to play at that quality. that's why they recommended it.

  Answered 2 years ago by DavidGVerified Purchase

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Q: QuestionDoes this TV have spectrum app to watch your cable TV that you pay for? I'm learning only a couple brands have that app and capabilities. You should be able to use any TV with your cable provider but it's not the case anymore!! Store won't tell you that

Asked 1 year ago by TVWatcher.

• A:Answer Thank you for your interest in the LG 55 Inch Class UR9000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV (55UR9000PUA) model. The LG 55UR9000PUA TV does not support the Spectrum TV app. The Spectrum TV app is not available on LG smart TVs, including the LG 55UR9000PUA. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-55UR9000PUA.AUS. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionHow many HDMI's?

Asked 2 years ago by Anonymous.

• A:Answer Three, one of which is eArc.

  Answered 2 years ago by DavidGVerified Purchase

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Q: QuestionDoes this support LG channels?

Asked 2 years ago by mmmmm.

• A:Answer Hello! Yes, this TV does support LG channels! ^Ian

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this TV come with the Magic Remote?

Asked 1 month ago by Gammo.

• A:Answer An LG Magic Remote, Model # MR23GN, is included with the LG 55-inch Class UR9000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV, Model # 55UR9000PUA...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionDoes this tv have an ATSC 3.0 tuner

Asked 2 months ago by Anonymous.

• A:Answer The LG 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023), Model # 55UR9000PUA, does not have a NEXTGEN (ATSC 3.0) tuner...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionVoltage 120 to 240 volts?

Asked 2 months ago by dugs.

• A:Answer The LG 55” Class UR9000 Series LED 4K UHD Smart webOS TV (2023), Model # 55UR9000PUA. is not a dual voltage TV. It has a power requirement of 120 VAC, 50/60 Hz...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionHow do I set the TV to open up to my cable HDMI3 screen when I turn it on and not have to get the LG [page and then click over to comcast and the channels I view. Thank You Joseph R.

Asked 1 year ago by Anonymous.

• A:Answer Hello there, Joseph. Thank you for reaching out with your question about the 55UR9000PUA TV. We understand that you'd like your TV to automatically open to your cable input (HDMI3) when you turn it on, rather than the LG home page. To set your TV to automatically switch to HDMI3 when powering on, follow these steps: Press the Home button on your remote to open the LG Home Dashboard. Navigate to Settings > All Settings. Go to General and select Devices. Select HDMI Input Settings. Set HDMI3 as the default input. This should ensure that your TV switches directly to your Comcast cable input when you turn it on. If you continue to experience issues or need additional help, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience. —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionWhat size optical cord or wire do I need to make connection to the back of TV using optical connection for wireless headphones what size jack

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your interest in the LG Smart webOS TV. To connect wireless headphones to your LG 55UR9000PUA TV using an optical connection, you will need a TOSLINK optical cable to establish the audio link between the TV and the wireless headphone base. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-55UR9000PUA.AUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionDoes the LG UR9000 contain a web browser or can one be added?

Asked 1 year ago by KennyG.

• A:Answer Yes it does

  Answered 6 months ago by user582702Verified Purchase

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Q: QuestionDoes this TV have Bluetooth?

Asked 1 year ago by Al.

• A:Answer Thank you for reaching us regarding LG Smart webOS TV. Yes, the LG 55UR9000PUA TV has Bluetooth functionality. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-55UR9000PUA.AUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionIs there a screen protector or a plastic film that needs to be removed from the new tv?

Asked 1 year ago by Tin.

• A:Answer Hello there! Thank you for your question. The LG 55UR9000PUA TV does not come with a specific screen protector or plastic film that needs to be removed. However, it's a good practice to check the screen and surrounding areas for any protective films that may be present, especially around the bezel or edges of the TV. If you find any protective films, carefully peel them off to reveal the full display. If you're unsure or have any concerns, consult the user manual or contact LG customer support for specific instructions. If you have any more questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help. We appreciate your patience. —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionDoes this tv comes with a stand or do I need to purchase it separately

Asked 1 year ago by Anonymous.

• A:Answer You will need to purchase a stand with any tv. If you want a tv stand.

  Answered 1 year ago by Tiff100Verified Purchase

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Q: Questiondoes this tv have closed caption

Asked 1 year ago by fred.

• A:Answer Yes

  Answered 1 year ago by Tiff100Verified Purchase

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