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Sorry, there was a problem. Please try again later.Hi there, Dawn. Thank you for sharing your inquiry about the LG LSEL6335DE range. We understand your situation and appreciate you reaching out regarding the control lock features. Based on the official specifications, this model includes a control panel lock, which functions similarly to a child lock for the burner controls. This feature is designed to prevent unintended operation and enhance safety. To ensure the control panel lock is activated, please check that the lock icon is displayed on your control panel. As a troubleshooting step, try pressing and holding the designated control lock button for a few seconds to toggle the lock on or off. This can help confirm that the feature is functioning properly on your unit. https://www.bestbuy.com/site/lg-6-3-cu-ft-smart-slide-in-electric-true-convection-range-with-easyclean-and-air-fry-black-stainless-steel/6574612.p?skuId=6574612 Please send us a private message on Social Media @LGUSSupport so our team can provide you with additional guidance or further assistance specific to your setup. We appreciate your inquiry and are here to help. —Renzo
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